LM

Louise M. 2 years ago • From Google

Rating

Bad

Appointment booking system doesn't work for working parents

Accessing appointments at this practice presents a significant challenge due to the booking system. The only viable time to secure an appointment is at opening time, which coincides with my school run commitments, making it practically impossible for me to book in. I have made multiple attempts to find alternative solutions, contacting the practice by phone on two occasions and submitting two emails. During both telephone calls, I received the same response that appointments can only be obtained by calling at opening time. My emails have not received responses, though the practice has replied to this review.

Binfield Road Surgery

2 years ago

Hi Louise, We are really sorry that you had a dissapointing experience with us, that's not the kind of service we are. It would be really helpful to have a chance to review what went wrong and see where we can improve - please do get in touch with us - our email address is [email protected] Kind regards, The team at Binfield

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