Boundary House Surgery

I have experienced no issues with this practice. The front desk team are consistently supportive and the clinical staff are compassionate. I have found that using the online portal to get in touch..

I have been a patient at this practice for many years. I have experienced no problems during my time here. I am satisfied with the care and service provided. Thank you 😀

This practice has not met my expectations. I have found the appointment booking process to be challenging, and when I have managed to secure an appointment, I have felt that the consultation did not..

The reception and appointment booking system is considerably problematic. Here are some observations that may be useful for prospective patients. Appointments require booking a week in advance by..

The team members are pleasant, the clinicians are highly competent, and the facility is well-maintained and hygienic.

Thank for your positive review, this is much appreciated.

The reception team demonstrated poor communication skills when handling routine inquiries and appeared dismissive, particularly toward patients for whom English is not their primary language...

A frustrating experience where issues were not properly addressed. The practice seemed reluctant to schedule appointments and instead expected patients to resolve matters independently without..

The reception staff are always so lovely and helpful, which makes visiting the surgery a pleasure. Their friendly demeanor really brightens the experience. The clinical team members are consistently..

I have concerns about the standard of care at this practice. The service feels unprofessional overall. I feel patients are being directed to staff members who may not have the appropriate..

The poorest experience I have had with a GP in over two decades.

I have only positive feedback regarding my visits to Boundary House surgery. The reception team, clinical staff, and medical professionals all provide an excellent service. They consistently..

I've been attending this GP practice for over 7 years and have seen several different clinicians during that time. I have a family, and while I've heard various accounts from others, my own..

I attended an appointment and experienced a significant wait time. The reception area procedures require patients to check in at the counter, though this step seemed unclear as not everyone appeared..

I had a disappointing experience with one of the clinicians at this practice. I felt that the consultation lacked thoroughness and that my concerns were not adequately addressed. I was concerned..

The staff at this practice are exceptionally kind and supportive. Much appreciated.

I am new to this GP practice. I have been attending quite regularly as I have a newborn, a young child and my husband who also requires medical support. At each appointment we see the same..

I had a very negative experience at the surgery this morning involving a member of the reception staff. I felt spoken to in an aggressive manner and dismissed when I explained my concerns. The..

I find the appointment booking process here to be extremely problematic. I'm seriously considering switching to a different GP practice as soon as I'm able to. The staff have been courteous, so I..

I would have given no stars if possible. I recently had a phone consultation where I felt the clinician had not reviewed my background information beforehand, appeared disengaged, and came across as..