Regent Medical Centre

The front desk staff member was excellent. Although they were handling a call, they promptly acknowledged me and assured me they would attend to me shortly. When the call extended beyond their..

Attended an appointment with an elderly family member where a specialist nurse presented a couple of options and we opted for medication rather than a hospital referral given the absence of pain,..

I've been attending this practice for nearly five years and have consistently had excellent experiences. Appointments have never been difficult to obtain, and I've frequently been able to see..

I'm very impressed with every aspect of my experience this week. The clinician I saw has listened, acted and responded amazingly quickly both in-person and online. The phlebotomist who took my blood..

I have been in contact with a member of staff for a few days now regarding a matter that required attention, and they have been absolutely fantastic and a credit to the practice. Thank you for your..

Have been great with me recently! Particularly the staff member today who went above and beyond to find out what was going on with an ongoing referral! Thanks!

Excellent service received today at the practice, with a same-day appointment arranged and a very pleasant consultation experience. The healthcare professional I saw was genuinely helpful and..

The reception staff member displayed a dismissive and unhelpful manner during interactions. Their approach seemed inconsistent with professional standards, and it appears this behaviour has..

There is a member of the reception team whose manner tends to be quite curt, and their attitude comes across as unfriendly, which detracts from the overall experience when visiting the practice.

The clinician demonstrated professionalism, friendliness and patience throughout the appointment, offering helpful support and delivering thorough diagnostic assessment. The care provided was of a..

I would advise against choosing this practice as it is difficult to secure appointments and the telephone lines are frequently unavailable, making it challenging to make contact with them.

I have been a patient at this practice for over two decades. While I have not required frequent appointments myself, I gained considerable experience with the service when a family member was also..

I arrived late due to traffic delays and the reception team was able to reschedule me for a later time slot. The care I received was courteous and professional, consistent with the standard of..

I wanted to leave a five-star review for the clinician I saw a few months ago. Although he wasn't able to provide direct treatment at that time because I had already been referred elsewhere for..

The receptionist's manner was unpleasant and unhelpful during a visit for screening. Upon arrival, I was directed to check in using the screen-based system, though it later appeared this may not..

The experience was disappointing due to persistent difficulties reaching the reception team. The early morning appointment booking system could benefit from improvement.

I was directed to travel a considerable distance, which I found to be poorly organised. As someone with mobility difficulties who struggles with navigation, this arrangement was particularly..

Always very supportive and helpful

I was seen today and arrived early for my appointment, being called through promptly. It was my first time meeting with this clinician, and I found them to be excellent. They asked thorough..

The clinical staff are consistently pleasant and supportive, however the reception experience can be challenging. Interactions at the desk tend to feel unwelcoming, which makes contacting the..