Mollison Way Surgery
Rushika P. 5 months ago • From Google
Bad
Appointment cancelled for being five minutes late
Poor service experience. My child is 8 months old and I booked an appointment for an ear examination. I was called to attend at 11.15 for an 11.40 slot, but this was problematic as I don't have access to a car and needed to travel on foot. I asked if the appointment could be rescheduled to a more suitable time, but this request was not accommodated. Despite arriving only 5 minutes late, my appointment was cancelled and I was given a later slot instead.
Recently had a series of injections at the practice. The healthcare professional was very friendly and administered the treatment with minimal discomfort.
Mollison Way Surgery
Heeral C.
Had a blood test with a member of the phlebotomy team who was efficient and informative. The new patient app has some complexity to it but overall it's easier to get in touch with someone. One star..
Mollison Way Surgery
Roshni B.
I've recently had cause to visit the practice nurse on a few occasions for health monitoring and was very impressed by her efficiency and caring approach. Half of one's anxiety can be caused by the..
Mollison Way Surgery
grayfox g.
The clinical staff at this practice are among the key reasons I'm pleased to be a patient here. They demonstrate attentiveness, compassion and genuine helpfulness, taking evident pride in their work..
Mollison Way Surgery
Vijyendra S.
The staff member who conducted my tests was excellent. They performed the procedure perfectly with no discomfort. They were very friendly and made me feel at ease throughout.
Mollison Way Surgery
theodora m.
Very good GP practice. Exceptional staff. The receptionist was great, friendly and professional.
Mollison Way Surgery
Darbar D.
We had our blood test appointment and it went great, thanks.
Mollison Way Surgery
Aisha A.
I have consistently had positive experiences at this practice. The reception team are welcoming and approachable. The clinical staff have been exceptionally supportive and have always provided me..
Mollison Way Surgery
Bhakti K.
The staff member at this practice does an excellent job. They are very friendly and consistently helpful with all matters.
Mollison Way Surgery
The B.
The healthcare professional I saw was friendly and pleasant. I appreciate the care I received.
Mollison Way Surgery
Binh D.
The practice provided me with very good service. All of the staff and clinicians were very helpful. I received consistent assistance with managing my online correspondence.
Mollison Way Surgery
Urvashi P.
The healthcare professional I saw was excellent. I received the treatment I needed and I'm very satisfied with my experience.
Mollison Way Surgery
Alex B.
The practice appears to make it difficult to obtain appointments, and then criticises patients for delays in seeking care once they are finally seen. Additionally, following up on their own..
Mollison Way Surgery
dinujan p.
The healthcare professional who assisted me during my blood test was very kind and spoke to me throughout the procedure. I would highly recommend them for this service. They were extremely friendly..
Mollison Way Surgery
Vikas P.
The phlebotomist demonstrated a professional and kind approach throughout the appointment.
Mollison Way Surgery
rushika P.
Poor service experience. My child is 8 months old and I booked an appointment for an ear examination. I was called to attend at 11.15 for an 11.40 slot, but this was problematic as I don't have..
Mollison Way Surgery
Sheilz 0.
The phlebotomist was excellent when taking blood samples. Many people struggle with finding suitable veins, but this was completed without any difficulty.
Mollison Way Surgery
Andreea C.
I am extremely disappointed with my experience. The service has been consistently unhelpful throughout my time as a patient. The reception team rarely provides assistance, and obtaining an..
Mollison Way Surgery
Indira D.
I would like to say that the staff member there is a wonderful, kind and caring person. I always prefer to see them when I visit the practice. When they are not available, I find myself unable to..
Mollison Way Surgery
Natalia H.
Had an appointment for a blood test. The procedure was very smooth and quick, and the staff member was also very kind and considerate.
Mollison Way Surgery
Jayna M.