RP

Rushika P. 5 months ago • From Google

Rating

Bad

Appointment cancelled for being five minutes late

Poor service experience. My child is 8 months old and I booked an appointment for an ear examination. I was called to attend at 11.15 for an 11.40 slot, but this was problematic as I don't have access to a car and needed to travel on foot. I asked if the appointment could be rescheduled to a more suitable time, but this request was not accommodated. Despite arriving only 5 minutes late, my appointment was cancelled and I was given a later slot instead.

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