JK

Jack K. 4 years ago • From Google

Rating

Bad

Appointment cancelled with no follow-up offered

I cannot recommend this practice. After waiting a month for my child's appointment, I received notification of its cancellation on the scheduled day itself. Following this, no one contacted me to suggest an alternative date. I had to visit the clinic in person with my family to reschedule, and now face another two-week wait. My family members have not had a medical consultation since early 2022. I was forced to take time off work to resolve this matter. I do not recommend this practice and would suggest looking elsewhere. The level of professionalism and support from staff has been disappointing. Additionally, when my family first registered, there were difficulties with our details being entered into the system correctly. It is frustrating to receive such inadequate service from a healthcare provider.

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