FV

Francesco V. one year ago • From Google

Rating

Bad

Appointment cancelled without explanation or notice

I had a GP appointment scheduled for 6pm due to my work commitments, as this practice only offers late appointments once weekly on Tuesdays. The appointment was cancelled without the practice consulting me about my health situation beforehand. I felt very let down by this experience and found it difficult to understand why they would cancel in this manner, particularly given that I was managing a respiratory condition and had already visited the clinic twice previously, with the initial treatment course proving ineffective.

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