Dyneley House Surgery
Davidian S. 3 years ago • From Google
Bad
Appointment cancelled without proper medication support
The practice discontinued my medication without explanation, which caused me significant concern given the potential risks involved. Additionally, I was asked to schedule an appointment that was subsequently cancelled, leaving me without access to necessary support over the weekend and resulting in difficult symptoms. I found this experience to be poorly managed and frustrating.
My friend attended this practice regarding a personal health concern and felt that the clinical staff did not take her symptoms seriously or show adequate interest in her situation. She..
Dyneley House Surgery
Victoria G.
I found it somewhat offensive to receive a text message stating that over 200 appointments had been missed by patients at the practice in the previous month, and that these could have been used by..
Dyneley House Surgery
Paul I.
An excellent service from the clinical team today. I completed an online request form in the early morning, received a callback within an hour and was seen shortly after. My concern was thoroughly..
Dyneley House Surgery
Jack B.
Had a really frustrating experience speaking with a receptionist while feeling quite unwell. When I mentioned my symptoms and concerns about a possible serious illness given recent health concerns..
Dyneley House Surgery
Prabhjot K.
I have found my experience at the practice to be very satisfactory. Whenever I have sought an appointment, I have been accommodated in a timely manner without prolonged waiting periods. The team..
Dyneley House Surgery
Ruthann J.
Contacted the surgery early on a weekday morning and received a callback within half an hour. Had an in-person appointment and was back home before mid-morning. Excellent service delivery. This..
Dyneley House Surgery
Reg B.
I recently experienced concerns with a wound on my ankle that I believed might have become infected. I contacted the practice and was informed that phone lines had considerable wait times, though..
Dyneley House Surgery
Rosalie S.
Attempted to contact the practice to schedule an appointment and was first in the queue, yet experienced a wait of over 25 minutes before the call was picked up. Was told that only a single staff..
Dyneley House Surgery
Sarah W.
My recent visits to the practice, along with previous appointments, have been excellent. The convenience of reaching out to medical staff, the quality of care provided, and the subsequent follow-up..
Dyneley House Surgery
Angela G.
I recently registered with the practice and was promptly referred for various diagnostic investigations and imaging, with an appointment arranged within a fortnight. The team members are wonderful!..
Dyneley House Surgery
Liam L.
I relocated to Skipton approximately a year ago and was pleasantly surprised to be registered with the practice promptly following completion of a brief registration form, which contrasted with the..
Dyneley House Surgery
Gideon A.
Attended a maternity appointment with my partner, and the healthcare professional demonstrated patience and a reassuring manner throughout. I would recommend them positively.
Dyneley House Surgery
William O.
Excellent experience with the practice and team members.
Dyneley House Surgery
anne h.
I received excellent service during my recent visit to the surgery. The healthcare professional I saw was highly professional, demonstrated strong knowledge, and showed genuine care throughout the..
Dyneley House Surgery
rebecca h.
I was visiting the area when my young child developed an uncomfortable rash across their body. I attempted to arrange appointments at several local medical practices without success. One surgery..
Dyneley House Surgery
Ann P.
Excellent service provided through the online system, with a diagnosis made promptly and medication sent directly to the pharmacy for collection. A sample was submitted for laboratory analysis, and..
Dyneley House Surgery
Lord T.
This practice is disappointing and falls well short of expectations.
Dyneley House Surgery
Stuart B.
I would rate this practice very poorly. Over several years, I have raised concerns about the on-hold music, which features a high-pitched tone that is jarring and unpleasant. The practice often does..
Dyneley House Surgery
Liz A.
My experiences at the practice have been inconsistent. I see a different clinician on each visit. Many seem unfamiliar with my complex medical background and appear uncertain about my current..
Dyneley House Surgery
Kate M.
I've been attending this surgery for approximately a year following my relocation, having previously been with another practice for a considerable length of time without issues. While I recognise..
Dyneley House Surgery
N M.