JH

Jared H. 2 years ago • From Google

Rating

Bad

Appointment chaos at local medical practice

Still unable to schedule regular check-ups. Only same-day appointments available, which require calling or visiting the clinic precisely at 8am. Even then, there's no assurance of securing a slot. The phone line is perpetually busy at 8am, and if you miraculously get through, you'll be left waiting in a queue, only to discover all daily appointments have been allocated! Patients are prevented from booking future appointments in person or over the phone with the clinic. The staff suggest calling 111 as the sole alternative. Why is it impossible to pre-book a routine consultation with my own physician? The current system is incredibly aggravating and inefficient.

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