JM

Josie M. 2 years ago • From Google

Rating

Bad

Appointment chaos with unhelpful staff

Misleading and discourteous personnel attempted to shift blame onto me for their mistake, even going so far as to issue an official reprimand for supposed aggressive conduct! I sought a same-day consultation for my 4-year-old and received a text confirmation with the appointment time, requesting a response only if inconvenient. Upon arriving at the clinic precisely at the scheduled time with my child, I was informed that the appointment was reassigned because I supposedly hadn't confirmed it! This isn't an isolated incident - I've experienced repeated discriminatory treatment from administrative staff and have lodged formal complaints, yet absolutely no improvements have been implemented.

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