The Allum Medical Centre
Anonymouse 21 hours ago
Average
Appointment
BadReception
AverageCleanliness
AverageCare
AverageRespect
GreatSeen On Time
GreatAppointment difficulty
Telphone or e-consult appointments are not at all satisfactory. The caller does not allow time for you to answer and e consult is a rigid system with no flexibility dealing with basic routine issues. I do not mind using the phone or internet for GP appointments but they have to be fit for purpose
Entangled in administrative red tape, this organization appears indifferent to patient needs. Communication is a nightmare—phone lines are perpetually unresponsive, and electronic messages vanish..
The Allum Medical Centre
Anam J.
Dr Channa at this medical center is truly exceptional. My mother consistently feels at ease knowing she'll be seeing Dr Channa, who consistently demonstrates remarkable professionalism through her..
The Allum Medical Centre
MARIA R.
STAY AWAY AT ALL COSTS!!!!!!! If you don't call precisely at 8am, forget about communicating with them or securing a same-day phone consultation, as this is their current "patient care" approach...
The Allum Medical Centre
Alexandru M.
During our family's interactions with this medical facility, we've consistently had exceptional experiences. The personnel consistently demonstrated warmth and genuine care. The physician is..
The Allum Medical Centre
rubi p.
I've been a patient at this practice for years, and I can confidently say they're exceptional! Dr. Ravinder, with whom I've had numerous phone conversations and in-person consultations, consistently..
The Allum Medical Centre
Sima k.
My interaction with the front desk personnel at this medical facility was extremely unsatisfactory. The receptionist abruptly terminated our phone call. Even though my physician specifically advised..
The Allum Medical Centre
Jamie R.
I've been struggling to make contact with them for three consecutive weeks without success. Completely ineffective. Their phone system is a barrier, constantly claiming all appointments are fully..
The Allum Medical Centre
akmal s.
I just received a call from Clinical Technician Dr. Ravinder following my morning e-Consult submission. The quick response time was remarkable. During our conversation, Ravinder thoroughly inquired..
The Allum Medical Centre
Veronica A.
Heema stands out as an exceptional receptionist: attentive, compassionate, and genuinely committed to understanding patients' needs. On a challenging Friday, when I was overwhelmed with caregiving..
The Allum Medical Centre
D B.
The new triage phone system is completely dysfunctional. Patients must endure a minimum 30-minute wait to reach reception, who then schedule a future callback from a doctor. There's no set time for..
The Allum Medical Centre
Martin C.
Encountered some discourteous employees, and experienced issues like unexpected call disconnections during my interactions.
The Allum Medical Centre
John T.
Dr. Ravi was exceptional, combining medical expertise with a warm demeanor that instantly put me at ease. I wholeheartedly endorse his care.
The Allum Medical Centre
Tracey B.
Hi, I consulted Dr. Channa today, 24th JAN 2024, and previously in December 2023. It was truly uplifting to encounter a physician who genuinely prioritized listening to my concerns and recalled our..
The Allum Medical Centre
Bridget P.
I've been a patient at The Allum for nearly a quarter-century. Throughout this time, I've consistently been satisfied with the medical attention provided by both doctors and nursing staff. My recent..
The Allum Medical Centre
Jawad K.
During my appointment with Dr. Ravinder, I was truly impressed by his exceptional bedside manner. He stands out as the most compassionate physician I've encountered in recent years. Dr. Ravinder..
The Allum Medical Centre
Rachael D.
The front desk staff at this medical facility display an incredibly disrespectful and patronizing demeanor. While I recognize that their job can undoubtedly be stressful, their communication style..
The Allum Medical Centre
Louise A.
From the moment you schedule a visit, the quality of service is truly top-notch.
The Allum Medical Centre
Pierre L.
I attempted to schedule a simple follow-up with the nurse practitioner to have two stitches removed, but the surgery denied me an appointment even 10 days in advance. Left with no alternative, I..
The Allum Medical Centre
Imrana M.
After multiple attempts to schedule an appointment over several days, I finally got through only to hear an automated message stating no slots were available by 8:20am. Fortunately, when I called..
The Allum Medical Centre
Adrian L.
Dr. Chana, whom we consulted on 28/03/24, exemplifies the highest standard of medical care. Her compassionate approach and genuine warmth make patients feel truly heard and supported. She carefully..
The Allum Medical Centre
Matthew S.