GR

Gloria R. one year ago • From Google

Rating

Bad

Appointment letters never arrived when needed

I had a very disappointing experience at this practice. My family and I have decided to switch to another surgery. When I received treatment and continued to experience issues, I felt the response was dismissive. Despite being unwell, I was unable to get a timely appointment and had to wait several weeks. Additionally, I was referred for tests but did not receive the expected correspondence or appointment details, which created further frustration. Overall, this has been the most unsatisfactory healthcare experience my family and I have encountered.

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