Sterndale Surgery

I would rate this experience far lower if possible. During my recent interactions with reception staff, I encountered communication difficulties and felt the service fell short of professional..

My mother has a long-term progressive neurological condition with various associated complexities. The assistance we receive from a member of the office team has been invaluable to my mother. Over..

Thank you for taking the time to leave a 5 Star review about your experience at the surgery. We are working hard to improve patients experience at the practice and will ensure your comments are fed..

Excellent medical practice. Urgent same-day consultations are arranged when feasible. If immediate availability isn't possible, appointments are typically scheduled promptly through the online..

I was treated with respect and my concerns were heard. I was referred for blood tests and musculoskeletal assessment. The blood test results were made available to me, and the clinician responded..

A couple of months ago, I experienced significant discomfort in my arm and was able to be seen by a healthcare professional without excessive waiting time. The clinician I saw was attentive and..

Thank you for taking the time to leave such positive feedback about your experience at the surgery. We are working hard to improve patients experience at the practice and will ensure your comments..

I have regularly had positive experiences at this practice. Typically, I receive responses within the same day, and when I've needed urgent care, same-day appointments have been made available to..

We had an excellent experience at the surgery this week after my daughter developed a skin infection. I called at the end of the afternoon when we first noticed the problem, and the receptionist..

I didn't have to wait long, was seen by two lovely, charming, and professional healthcare practitioners. The clinician answered all my questions and was very helpful, and the reception staff member..

I have had a negative experience with the clinical staff at this practice. During my appointment, I felt that the practitioner was dismissive and discourteous towards me. They questioned my concerns..

I have been a patient at this practice for nearly four decades, experiencing both positive and negative periods throughout my time. Obtaining an appointment has presented challenges; however, the..

The practice demonstrates a good understanding of my son's particular healthcare requirements and consistently provides responsive and helpful support. I am able to obtain prompt appointments with..

I have found this practice to be exceptional among all those I have been registered with previously. The clinical team demonstrates a high level of professionalism and has provided valuable support..

The receptionist declined to schedule my appointment and appeared dismissive of my health concern. I am now worried about potential complications developing.

A genuinely excellent and well-run medical practice. They offer accessibility through both telephone and online messaging services, and I've consistently found them to respond promptly on the same..

The entire team was friendly and worked in an organised manner.

Thank you for taking the time to leave such positive feedback about your experience at the surgery. We are working hard to improve patients experience at the practice and will ensure your comments..

Thank you for taking the time to leave a 5 Star review about your experience at the surgery. We are working hard to improve patients experience at the practice and will ensure your comments are fed..

This is the finest medical practice I have ever experienced. The reception team members are exceptionally helpful and consistently make an effort to assist with any concerns that may arise. The..