Martonside Medical Centre

I've had excellent experiences with the medical team here – they're very attentive and comprehensive in their approach. The front desk staff are equally pleasant and helpful. I'm really glad I..

The reception staff were unhelpful and came across as somewhat discourteous. I have been unable to secure an in-person appointment for an extended period, with all consultations conducted remotely..

I called the surgery to arrange an appointment with the nurse practitioner, who advised me to contact the reception team and request an urgent visit if my symptoms persisted following my course of..

I have been attempting to contact the practice by telephone for several days in order to schedule an appointment at an early time slot. The line has been consistently busy whenever I try to call. I..

I previously left a negative review and feel it's only fair to provide an update, as my experience has improved considerably since then. The practice has been excellent in supporting my teenage..

The reception team did not handle administrative tasks as expected. I have been waiting for an extended period to receive my NHS documentation, and it was only later discovered that the initial..

Waited approximately thirty minutes attempting to reach the practice by telephone. When the call was eventually answered, it was disconnected shortly after. Upon finally connecting with reception..

The reception staff have come across as unwelcoming during my visits, and I've noticed this behaviour extends to other patients as well. The parking arrangements are also problematic. I received a..

The reception team appears to be quite large, yet there seems to be limited engagement with patient needs. When attempting to get attention, it can feel as though staff are prioritising personal..

Underwent a surgical procedure at the hospital approximately a week prior and was advised to obtain additional pain relief medication from my GP. Since then, I have experienced ongoing discomfort..

Attempting to book an appointment proves difficult as the phone lines remain unanswered.

I was unable to obtain an appointment when I attempted to book one.

I've had a positive experience with a welcoming atmosphere and haven't encountered any problems during my time as a patient here.

Poor experience with unhelpful front desk staff. Would recommend considering an alternative practice.

Contacted the practice to inquire about registering a friend who had recently experienced a serious health event requiring hospital treatment. The receptionist who answered was unhelpful and..

I've been attending this practice for most of my life and I'm now in my forties. I'm puzzled by some of the critical feedback as I've found the practice to be excellent. My family members attend a..

Disappointing experience. I took my young child to a pharmacist for guidance and was advised that a GP consultation was necessary within 24 hours. When I contacted the surgery to request an..

I've had difficulty reaching anyone by telephone at this practice. The surgery previously felt like a welcoming, efficiently managed facility with capable medical staff. Currently, I'm unfamiliar..

I was unfamiliar with the online prescription system and required assistance from a friend to navigate the process.

The reception staff displayed a lack of courtesy and consideration. When a young family member required urgent medical attention, the receptionist was initially unwilling to arrange an appointment..