SW

Shaun W. 6 years ago • From Google

Rating

Bad

Appointment system left us passed around repeatedly

A couple of us attempted to book appointments over several days and were redirected multiple times between different staff members. One person received care from a clinician at the practice and was advised to consult with a GP, only to discover at the next stage that no appointments could be arranged for several weeks. The York Street location provided good service, but since the merger, the Argyle Street location appears to have experienced significant difficulties and no longer functions effectively. There is concern that the practice does not establish the nature of patients' concerns before declining to provide assistance.

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