Forest Hall Medical Group
TT
Tania T. one year ago • From Google
Bad
I attended an appointment for a pre-existing health concern expecting to see a particular clinician, but instead was seen by one practitioner with two others present observing. During the consultation, I was asked to name medications, which felt inappropriate given my lack of medical knowledge. The clinician then declined to prescribe the options I mentioned, stating they wouldn't be suitable for my condition, despite me not having requested them. Throughout the appointment, the clinician frequently consulted the observing practitioners about my care, and their initial recommendation was simply to continue with medication I had already been using for an extended period. The three practitioners collectively prescribed a medication class I was already taking regularly, but with what appeared to be inadequate protective dosing, which subsequently led to complications requiring urgent medical attention. Following this, I had a follow-up appointment to review my pain management, where I was informed the practice had limited options and could only arrange a referral to a specialist centre with a considerable waiting period for symptoms that were significantly impacting my quality of life. The clinician handling this call came across as dismissive, appeared unfamiliar with the purpose of my appointment, did not engage with my concerns, and repeatedly expressed that they were too busy to properly address my needs. They ultimately suggested taking no action. My overall experience with this practice has been consistently unsatisfactory, and I have decided to seek care elsewhere.
Vanessa H.