Aurora Medcare
Amina8 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
AverageRespect
BadSeen On Time
BadAppointments
There is something wrong with their phone booking system. It seems it's deliberately set to say it's full between 8a.m to 8:15a.m and after that you will be lucky to get through and if you do you will be in position 40, as you are around 10th position, the phone disconnects and the fact that it happens alot, l would assume that its also deliberate. Alot of these issues have been raised alot of times by patients but the management has not shown any improvement. It goes long way to show their attitude. It's high time that there is a change in the system.
Janet, the nurse who attended to me, was absolutely phenomenal! Her thoroughness in addressing my inquiries was truly impressive, providing comprehensive explanations that left no stone unturned...
Aurora Medcare
Ahmed Bilau
I recently switched dental practices, and I'm absolutely thrilled with my decision. This clinic has set a new standard for excellence in the field. The level of care and professionalism I've..
Aurora Medcare
R
The visit was nothing short of excruciating, and not because of any medical procedures. The staff's indifference was palpable, creating an atmosphere of neglect. Their apathetic demeanor and subpar..
Aurora Medcare
Raj Alakarsamy
I've experienced nothing but frustration with this GP practice. Their appointment system is a nightmare - they insist on calling at specific times for different types of appointments, but it's..
Aurora Medcare
Kimberley
First time visiting this GP. First impressions are great! The receptionist Farrah, went above and beyond to help me get an appointment for my daughter. She was friendly and caring. The surgery..
Aurora Medcare
Yasin Kultur
I have been seeing my GP for several years now and overall, I have had a positive experience. The GP is knowledgeable and takes the time to listen to my concerns and answer any questions I may have...
Aurora Medcare
Julija Klujeva
I regret to say that my experience with this medical practice was far from satisfactory. After enduring a lengthy 20-minute wait on the telephone, I was informed that pre-booking an appointment..
Aurora Medcare
Mary I.
Steer clear of this establishment if you value your time and health. Securing a consultation with a physician is an exercise in futility. They dismiss patients with the hollow promise of calling at..
Aurora Medcare
Mo Hua
I experienced significant frustration with this establishment's time management. On two distinct visits, I found myself waiting for over an hour, with my 10 AM appointments not commencing until..
Aurora Medcare
Yasin Kultur
I had a pain in my chest for several weeks, I have booked an appointment with the GP by calling at 8 am in the morning and were prescribed esomoprozole, the pain has gone now and also the doctor has..
Aurora Medcare
arunas bartkevicius
Excellent attitude, atmosphere.Great service.
Aurora Medcare
Omair Warnock
Top surgery is a life-changing procedure that can significantly improve the well-being of transgender and non-binary individuals. This surgical intervention, which alters chest appearance to align..
Aurora Medcare
S W
I'm truly grateful for the exceptional care I received at Brilliant Surgery. They consistently come through for me in my times of greatest need. I'd like to extend my heartfelt appreciation to Nurse..
Aurora Medcare
Superstar Kira
Your heartfelt appreciation for the exceptional nurse who attended to you today shines through. Their genuine care and compassion clearly made a significant impact, transforming what could have been..
Aurora Medcare
Jacqueline Wilson
I'd like to express my heartfelt gratitude to nurse Gwen for ensuring my visit was so pleasant. The entire staff's warmth is noteworthy, with Mel at the reception desk being particularly welcoming...
Aurora Medcare
Anonymouse
Incompetent members of reception/administrations team. Literally they don't know what they talking about. No talking about appointment because there is no way in hell that you can get an..
Aurora Medcare
Edyta Galko
Where to begin? I phoned yesterday to schedule an appointment with the doctor due to my swollen knee, which was hindering my ability to walk. They informed me that no slots were available for the..
Aurora Medcare
Anonymouse
I booked an emergency appointment with doctor on 5th December due to high blood pressure in early pregnancy. I was in A&E the night before as I was sent there by my midwife but I could no longer..
Aurora Medcare
RIFFAT SHAH
The staff at both Thames View Centre and Dr John's surgeries have consistently demonstrated exceptional professionalism and compassion. From the welcoming receptionists to the attentive nurses and..
Aurora Medcare
K E Tiemo
The team at this clinic exudes warmth and hospitality, offering a truly personalized approach to their care. Their exceptional level of customer service sets them apart, creating an atmosphere that..
Aurora Medcare
Rosalyn Addai