AW

Alisha W. 3 years ago • From Google

Rating

Excellent

Appointments available and staff genuinely compassionate

I am relocating away from the area and will therefore be leaving this practice. I wanted to share my feedback before I go, particularly as I recognise that most people tend to take the time to write reviews when they have complaints to make. My family have been attending this practice for approximately four years and have consistently had a positive experience. The team demonstrates genuine care, sound judgment, efficient organisation and impartiality. I have been especially impressed with how they work with younger patients. Appointments have consistently been accessible, including during the initial pandemic period. GPs have maintained their services throughout the health crisis despite what some media coverage might suggest. I have been able to access face-to-face consultations when required, and have also benefited from telephone appointments, which suited my circumstances better on certain occasions. The staff at this surgery are performing admirably within a system that faces significant resource constraints and operational pressures. I hope to locate a practice of similar quality in my new location. Thank you very much.

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