Yeading Court Surgery

I submitted my examination report for my driving licence three days ago and have not yet received an appointment date. The reception staff were unhelpful in assisting me with this matter.

I had a very poor experience at this practice. When I attempted to arrange an appointment for my young child who was experiencing significant discomfort, the reception staff directed me to visit a..

The receptionist ended the call abruptly. I was told that a clinician would contact me. If that didn't happen, I was instructed to ring back after 6 pm. Wow I mean, what kind of care standards..

I would rate this surgery extremely poorly if I could. The practice feels inadequate with unhelpful clinical staff. Since the pandemic, obtaining an appointment has become increasingly difficult. If..

I had a frustrating experience when I contacted the practice on two separate occasions during the day to arrange an appointment for my partner. I explained that he is unavailable during weekday..

Extremely disappointing experience. I would strongly advise against registering with this practice. There have been significant issues with medication management and dosing accuracy. Appointment..

The service provided was disappointing, with interactions that felt discourteous and lacking in professionalism. There were consistent delays throughout the appointment process.

We experienced a very disappointing visit. We waited considerably longer than expected for our appointment, and when we enquired about the delay, the reception staff responded in an unhelpful..

This surgery has one of the best clinicians anyone can ask for. Special thanks to the medical professional here who has always been so caring, always listens carefully and pays attention to all our..

The reception team could benefit from additional training, as there are often difficulties when calling to book appointments or make enquiries, with staff seeming uncertain about procedures...

I am writing to express my significant disappointment with the customer service experience I received at the reception desk. The handling of my mother's urgent medication matter was concerning and..

The reception team were unhelpful and seemed reluctant to schedule appointments. When I attended, I felt I was being rushed out and not treated with consideration. I would recommend looking for..

Disappointing experience and unprofessional conduct throughout. Would not suggest to others.

This is a really good GP practice where the staff and doctors are helpful. The medical professionals here are amazing and super supportive. We need more practitioners like these at our surgeries.

The management and reception team at this GP practice provide remarkable care to patients. I have been a patient here for 25 years and they are extremely caring and supportive, offering excellent..

One star. Very disappointing experience. Throughout my time as a patient at this surgery, I found it difficult to secure appointments, managing only a handful over an extended period. Each visit..

I would have given no stars to this practice. The service felt disorganised. I was placed on hold for an extended period only to be told that no appointments were available, neither routine nor..

The clinician at this practice is remarkably considerate and courteous. They take time to listen carefully and provide assistance in the most helpful manner possible. I would enthusiastically..

Quite let down by the experience.

I have only positive feedback about this practice. The clinical staff are excellent. The administrative team are helpful. I consistently receive good service and prompt responses when urgent matters..