Skerne Medical Group

Immunisation appointments. No delays, courteous, welcoming and well-organised.

E-consult request resulted in a 28 day wait for a telephone appointment, the outcome I needed a face to face appointment. With the outcome a face to face appointment was needed. The GP told me he..

I would like to express my gratitude to all those who assisted with my healthcare matter today. The level of care and speed of response were truly outstanding, and the service I received throughout..

Absolutely terrible experience with numerous issues at the practice that would be too extensive to detail, and the reception staff were unhelpful, making it feel like a complete waste of time.

I attended an appointment to discuss my medication management and was informed that changes would be made to my insulin regimen. I expressed that I was satisfied with my current medication and did..

The practice would benefit from increased resources, particularly regarding clinical staff. The medical professionals themselves provide excellent care when appointments can be secured. However, the..

This surgery has not progressed despite significant investment and numerous changes over the years. The safety screen appears to be a response to patient frustration, which I believe stems from..

I have been requesting a blood test for approximately eighteen months without success. The practice has repeatedly delayed or declined the request, stating it is unnecessary. Given my ongoing..

It is difficult to obtain an appointment at a time that suits your needs.

I have been very disappointed with this practice. We have been registered here for many years, and recently, following changes to our family circumstances, we were informed that we would need to..

Dismissed without proper consideration, felt unheard regarding concerns..decided to seek private healthcare instead.

I appreciate the care provided by all staff members across the practice locations since becoming a patient three years ago. Appointments across various departments have been welcoming and..

The healthcare professional I saw demonstrated a lack of concern during my appointment.

The practice tends to dismiss concerns rather than address them thoroughly.

The reception team would benefit from additional training in handling difficult interactions.

Excellent care provided. The staff demonstrated courtesy and helpfulness throughout the appointment booking process, and it was evident they take genuine interest in supporting their patients.

Excellent medical professionals. I have never experienced difficulty obtaining an appointment, and the reception staff consistently provide exceptional service. The team demonstrates genuine concern..

There was a time when you could see a doctor whenever needed. Those days seem to have passed, and appointments are now difficult to come by. It appears that accessing medical professionals has..

A clinician at the local medical practice in the area is without doubt the best GP I've seen in a long time. Their interpersonal skills are impeccable – they genuinely listen, give you the time you..

The reception team at the surgery is always lovely and helpful, consistently going the extra mile to provide assistance and kindness. The nursing staff are equally pleasant and professional. Thank..