Ambrose Avenue Group Practice

This surgery has been extremely disappointing. My elderly mother has multiple health issues and is now too anxious to call for an appointment or attend open surgery sessions. She attended for a..

I am so very grateful for the care I have received, both for myself and my children. The clinical team at this practice are very caring and professional and I would highly recommend this service...

This surgery falls significantly short of expectations. The staff appear difficult to work with and seem to create unnecessary obstacles for patients. Those with sensory and mobility challenges are..

I arrived at the practice early to allow time for potential delays, and was promptly seen following the digital check-in process. The clinical procedure was carried out smoothly and professionally..

Patients, including those who are unwell, elderly, or accompanying children, may find themselves waiting outside in adverse weather conditions to secure an appointment. Arriving early in the morning..

Quite disappointing overall! Multiple attempts to make contact went unanswered.

This practice represents an exceptionally poor experience in terms of operational efficiency. The prescription handling appears to be particularly problematic, and using the associated pharmacy does..

The service provided was disappointing, and the reception experience fell short of expectations. Overall, this visit did not meet a satisfactory standard.

Had an appointment with a district nurse who provided excellent care. They took time to carefully review my medical background, gain a clear understanding of my situation, and discuss practical..

I will say that the staff are all lovely. They are very hard working and trying their best. The people working there would get 5 stars all day long. But to physically speak or see someone is..

The healthcare professional demonstrated considerable compassion and helped me feel at ease during my visit.

Tollgate surgery I've had a pleasant experience visiting this surgery on two occasions now for my regular injections. The staff member I saw was very helpful in accommodating my appointment needs..

The staff member was very friendly and approachable. I tend to be anxious about needles, but the blood test procedure went smoothly and was a positive experience. I barely felt any discomfort at..

I received a text message about a medication review just under an hour ago asking me to contact the surgery to arrange an appointment. I've been waiting on hold ever since. The surgery closes for..

The new system is excellent and I spoke with a member of staff who was very professional, friendly, understanding and supportive when discussing my mother's recent hospital visit and arranging a..

Had an excellent experience at Ambrose group practice. The nursing staff member I have seen on several occasions is brilliant, with an amazing sense of humour that puts you at ease. Their..

Everything proceeded smoothly, with a notably swift and well-organised experience.

I felt extremely disappointed by my experience. I have been experiencing severe pain and have been waiting for over 48 hours without receiving a response. I am frustrated with the level of service..

I cannot speak highly enough of this practice. During the challenging period related to the pandemic, their system for evaluating and scheduling appointments functioned effectively. I was able to..

Had my vaccination this morning with a member of the clinical team, who was very polite and efficient. They made me feel very comfortable and at ease, and I appreciated their professional approach...