Lee House Surgery
Steve C. one year ago • From Google
Poor
Appointments impossible with rotating student gps
Securing an appointment at this practice is an absolute nightmare. Although they claim appointments can be booked in advance, this is completely misleading. The practice rigidly enforces an extremely restrictive system where you must phone at specific times to obtain same-day appointments. Attempting to call during these designated times invariably results in being stuck in a phone queue, often unable to connect. Even when you finally get through, appointments are invariably fully booked, forcing you to repeat this frustrating and time-consuming process. Reception staff remain inflexible, insisting they will only accept calls at predetermined times and profess ignorance about doctor availability. Patient continuity suffers terribly because student doctors rotate extremely rapidly, meaning chronic illness sufferers must repeatedly reexplain their medical history to unfamiliar practitioners. The competence of these student doctors varies dramatically, and encountering an inexperienced or disinterested physician can render an entire consultation pointless until you see a more capable professional. Throughout the years, I've occasionally encountered exceptional student doctors who genuinely invest effort in understanding and treating patients. My current GP, Dr. Mehreen Khan, stands out as particularly compassionate and thorough, carefully considering my entire medical profile with genuine concern. Predictably, she is departing at week's end, meaning I'll be reassigned to yet another unknown student doctor. This constant medical carousel is fundamentally detrimental to patient care.
The employees were exceptionally courteous and highly competent.
Lee House Surgery
Maryam S.
Lee House Medical Centre truly stands out as an exceptional healthcare provider. The reception staff are remarkably welcoming, compassionate, and supportive, creating a warm and comfortable..
Lee House Surgery
Rosemarie W.
I've been acquainted with this professional for quite some time, and she consistently demonstrates remarkable compassion. She genuinely takes the time to hear you out without feeling hurried, and..
Lee House Surgery
Maria A.
My interactions at Lee House Surgery have consistently been top-notch. The appointment scheduling is seamless, with convenient access to consultations, particularly when immediate medical attention..
Lee House Surgery
Amanda W.
A big shoutout to the exceptional nurse Georgia, who demonstrated remarkable compassion, attentiveness, and expertise while assisting me with my inquiries. Her dedication and genuine concern truly..
Lee House Surgery
Jerry L.
I consulted this wonderful physician recently, and I must emphasize how exceptional the appointment was. Heartfelt gratitude.
Lee House Surgery
Abbie (.
I've been registered with this medical practice for three years and previously spoke very positively about it. However, over the past half year, the quality of service has dramatically declined. The..
Lee House Surgery
Stephen T.
I received immediate attention for my yearly checkup, with a nurse who meticulously conducted a comprehensive series of examinations and assessments. Her thoroughness not only impressed me but also..
Lee House Surgery
Rubens P.
I've been seeing the doctors at Lee House Surgery for nearly two decades, and while the staff are genuinely caring, their appointment scheduling system is incredibly unpredictable. Attempting to..
Lee House Surgery
Mark P.
Exceptionally welcoming, transparent, and efficient assistance provided.
Lee House Surgery
Farhan R.
The surgical procedure was incredibly beneficial and consistently attentive to our requirements! Georgia demonstrated exceptional warmth and provided outstanding assistance throughout the process.
Lee House Surgery
Jacci B.
The pharmacy staff member displayed exceptional compassion and empathy. His approach was thoroughly competent and supportive throughout our discussion about my prescription needs. I felt completely..
Lee House Surgery
Vinod T.
Nurse Cynthia was truly exceptional. Her warm demeanor and professional approach were evident as she meticulously explained my post-operative instructions with remarkable clarity and scheduled my..
Lee House Surgery
Martin K.
Dealing with various musculoskeletal discomforts, I was directed to Tanvi Pathare, an FCP at First Point Physio - and what a comforting and professional encounter! She conducted an incredibly..
Lee House Surgery
nina k.
Today's blood draw at the clinic was an absolute breeze, thanks to Georgia. Her phlebotomy skills are nothing short of extraordinary – the needle insertion was so gentle that I barely noticed it..
Lee House Surgery
Karen W.
I wanted to share my appreciation for Natalie and her exceptional care during medical procedures. Whether she's checking blood pressure, drawing blood samples, or administering injections, her..
Lee House Surgery
Portobello L.
Compassionate, encouraging, competent, and incredibly swift assistance. The experience felt like premium, personalized care! Immense gratitude for an outstanding service that truly exceeded..
Lee House Surgery
Rupert A.
Throughout my extensive five-decade relationship with LEE HOUSE SURGERY, I have consistently experienced outstanding medical attention and service of the highest quality.
Lee House Surgery
Sam L.
The staff at this practice, particularly Georgia, Kim, and Sarah, are exceptional representatives who consistently demonstrate warmth, expertise, and a genuine commitment to patient support. When I..
Lee House Surgery
Rachel R.
I have switched my medical care to Clarance medical centre, which is more accessible given my pain levels. They have actually listened to my needs and provided me with a ground floor doctor, unlike..
Lee House Surgery
Mark D.