Fell Cottage Surgery

This review was submitted on behalf of a family member of a patient at the practice. On a Tuesday, I contacted the surgery to report that my relative was unwell and required urgent assessment. A..

I have been a patient at this practice for several years and have found nothing to criticise. The entire team consistently demonstrates courtesy and professionalism. During a recent appointment, I..

I have had an extremely disappointing experience at this practice. If it were possible, I would rate them far below one star. A scheduled remote consultation did not take place, and when I contacted..

I find all the staff to be very friendly and approachable. For my ongoing medication needs, I contact the local pharmacy to place orders and they deliver them once they have received the necessary..

This practice represents some of the finest healthcare services in the region. The entire team demonstrates genuine warmth and compassion in their approach to patient care. Kindest regards.

Upon relocating and attending my initial appointment at the practice, I was quite let down by the clinician I encountered. Their demeanour came across as unprofessional and uncomfortable, which left..

The staff members here are excellent and consistently helpful. I was able to secure an appointment when I needed one.

I wanted to express my appreciation for the excellent customer service I received today when arranging my audiology appointments. The staff member at the surgery went above and beyond to ensure my..

I experienced several significant issues with my care at this practice that have left me concerned about their reliability. Firstly, appointments were arranged without my knowledge or consent, and..

Securing an appointment presents significant challenges, as availability typically requires booking several weeks in advance, whether seeking a nurse or doctor consultation. I paid for a course of..

A compact practice where the team members are friendly and approachable, and the typical wait to be seen is quite reasonable. It's a pleasant place to visit.

This has been the finest medical practice I have ever attended. I have been a patient since childhood and had to relocate my care when the facility moved to a new location. I have nothing but praise..

It has taken more than a year to begin addressing multiple health concerns, and I have needed to seek private treatment for some of these issues. Even obtaining routine tests has required persistent..

It is frustrating to have to contact multiple pharmacies to locate a prescribed medication after being informed by the practice that their supply is unavailable. I am grateful to the pharmacy at..

Outstanding experience overall. While telephone access can occasionally be challenging, the online booking system is efficient and straightforward to use. For those preferring to speak with someone..

My time at Fell Cottage Surgery has been consistently positive throughout. The clinical staff have maintained a high level of professionalism, and the nursing team have been particularly welcoming..

I have been a patient at this practice for many years. The clinician I see is excellent, and I really couldn't ask for better care. Today I had an enquiry which the reception team kindly directed to..

I have complicated healthcare requirements and I recognise that I am not always the easiest person to work with, but the entire team at this practice has consistently demonstrated genuine compassion..

I have been attending this practice for a considerable time with complicated healthcare requirements. Unfortunately, the standard of care has not met my expectations. There have been delays with..

I have been a patient at this practice for quite some time and have found the team to be excellent. They are consistently available when needed and provide good support. The front desk staff are..