MB

Moriom B. 2 years ago • From Google

Rating

Average

Appointments now hard but staff remain excellent

When I initially registered with this medical practice last year, it was fantastic! Booking appointments was a breeze, and consultations were consistently punctual. Nowadays, securing an appointment feels like an insurmountable challenge, even when I dial precisely at 8am or 2pm. It's truly disheartening because this surgery was once exceptional. I'm puzzled by negative comments about the staff, as my interactions with the receptionists have always been pleasant and supportive. They remain courteous and helpful during every call. The doctors continue to be compassionate and understanding. The real disappointment lies in the deteriorating appointment system, which now mirrors the frustrating experiences of other medical practices: nearly impossible to schedule a consultation.

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