Benfield Park Medical Group
Link W. one year ago • From Google
Average
Appointments run late despite arriving early
It's a reasonably good practice overall. My main concern is with appointment punctuality. Despite arriving early as scheduled, there are consistently delays in being seen. This is quite frustrating, and the reception staff aren't particularly helpful when you inquire about the wait. The response tends to be that they're busy, though this doesn't seem accurate when you're the only person waiting in the room.
I really enjoyed my experience and found it to be the best healthcare service I've received.
Benfield Park Medical Group
Julie B.
I have been a patient at this practice for many decades and have consistently found the staff and clinicians to be excellent. Given the considerable demands placed on general practices today, they..
Benfield Park Medical Group
Jim C.
Hello! This is my GP practice and they run things very efficiently.
Benfield Park Medical Group
Tania D.
The quality of this practice has declined noticeably. The approach lacks compassion and genuine concern for patients. It feels as though the focus is primarily on operating as a commercial..
Benfield Park Medical Group
L K.
When my essential medication device unexpectedly stopped working, I attempted to resolve the matter independently by contacting the out-of-hours service, but was directed to reach out to my GP..
Benfield Park Medical Group
Lorraine F.
Excellent medical practice with a helpful team, situated in a convenient location with good access to public transport nearby.
Benfield Park Medical Group
Shaun J.
Remote consultations are problematic for my elderly relative who lacks digital access. This approach is disappointing.
Benfield Park Medical Group
Colin C.
There is no point attempting to contact the practice by telephone to arrange an appointment, as it proves to be entirely futile. The experience is extremely disappointing.
Benfield Park Medical Group
Thomas M.
My father had a pleasant visit today from a member of the nursing team who came to conduct his annual review. He found the experience very positive and appreciated the care provided. Thank you for..
Benfield Park Medical Group
Paula P.
The service I received when attempting to arrange a repeat prescription was disappointing. The approach taken felt dismissive and unhelpful. It would be beneficial if staff could demonstrate greater..
Benfield Park Medical Group
Sharon S.
Outstanding practice, regrettably limited to a maximum five-star rating, though the service deserves higher recognition. The care provided was prompt and efficient. I would strongly encourage others..
Benfield Park Medical Group
Nigel P.
Is there an online consultation service available, and if so, how can it be accessed through your website?
Benfield Park Medical Group
Moyra A.
Convenient accessibility for my relative
Benfield Park Medical Group
Donna M.
I attended an appointment yesterday for a medication review. The clinician was absolutely lovely and explained things thoroughly without rushing me. They asked if I had any questions, not just about..
Benfield Park Medical Group
Paco R.
Excellent facility. I've attended on multiple occasions for imaging scans and various other concerns. It's a convenient option for minor surgical procedures, offering an alternative to larger..
Benfield Park Medical Group
Vicky V.
I have been experiencing significant difficulties with my mental health, and today matters reached a critical point. Throughout my interaction with the practice, I felt passed between different..
Benfield Park Medical Group
John J.
Excellent facility with occasional challenges reaching them by telephone. Convenient for having imaging procedures completed on-site, which has saved me from needing to attend hospital appointments...
Benfield Park Medical Group
Leke O.
Tidy. Pleasant, supportive and polite team members
Benfield Park Medical Group
Joan W.
Excellent medical facility with a genuine commitment to patient care and a compassionate team.
Benfield Park Medical Group
Annette K.
I appreciate the care I received during my recent appointment for reproductive health services. The healthcare professional who assisted me demonstrated professionalism, compassion and warmth..
Benfield Park Medical Group
Chinocca S.