SB

Squidhead B. 10 years ago • From Google

Rating

Bad

Appointments vanish before you can book one

Accessing appointments at this surgery is extremely challenging. The booking system requires calling at 8:30 in the morning, yet slots are typically fully booked by the time calls are answered. There appears to be no accommodation for those working standard hours who require evening appointments. The practice seems to offer greater flexibility for patients with different daytime availability. A significant number of booked appointments go unused each week, which is frustrating when trying to secure a slot. As a regular contributor to the NHS through taxation, there is an expectation of being able to see a doctor when needed. The appointment booking process feels unnecessarily complicated and could be streamlined. The surgery would benefit from reviewing its scheduling system and availability options.

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