Tanfield View Surgery

The medical team, nursing staff, and front desk personnel have consistently provided excellent service.

I placed an order for my prescription through the online system. However, when I attempted to collect it on Saturday morning, I was informed that prescriptions are not dispensed on that day. After..

The experience was deeply disappointing. The reception staff appeared to make frequent mistakes and seemed unfamiliar with the practice's operating hours. Reaching the practice by telephone proved..

An excellent medical practice. The team members are genuinely pleasant and supportive, and they clearly make a strong effort to provide good care.

Attempting to secure an appointment presents considerable challenges, particularly during early morning hours when the telephone lines remain consistently engaged for an extended period. The..

I'm very grateful to the reception team and the clinician who saw my grandchild. She was seen promptly, and the healthcare professional was extremely patient and understanding, even though my..

This practice has excellent clinical staff. The majority of the reception team are pleasant and helpful, though a small number can occasionally come across as unwelcoming when answering calls or at..

I have had to give a 1 star rating due to difficulties accessing care since the pandemic. I have attempted to contact the practice on multiple occasions but have been unable to secure an appointment..

Poor service with unhelpful front desk staff. Obtaining an appointment feels like chance rather than a reliable process. You might spend considerable time calling repeatedly from early morning..

I have found this practice to be less helpful than others I have experienced.

I don't typically visit medical facilities, but over the past week I've required assistance. I have been extremely satisfied with the standard of care I've experienced throughout. Every member of..

Worked with a member of staff here on a project. Found them helpful, understanding and cooperative. Patients need to understand the GP surgery is there for all and we dearly need and love our NHS...

I have consistently had positive experiences with both the clinical staff and reception team. Everything has been excellent.

The quality of care received can vary depending on which clinician you see at the practice.

Excellent medical professionals who provide timely appointments, and the team members are welcoming and approachable. I would suggest this practice to anyone seeking healthcare services.

It appears they are genuinely committed this time regarding telephone requests for repeat medications. I only contact them for a single item. The surgery declines to process it alongside my other..

I found the service to be excellent for my situation.

Attended the practice on a weekday morning and requested that my son's repeat medication be forwarded to the pharmacy. Given the standard processing time, I visited the pharmacy to collect it the..

My sister has been attempting to access her GP for three months. However, she has encountered significant difficulties with the appointment booking process. She has requested her mental health..

The team here demonstrates a high standard of professionalism and provides excellent support across all areas of healthcare needs 👍