Priory Fields Surgery
Julian H. 3 years ago • From Google
Bad
Arrogant gp dodged real medical care
The surgical practice's management and administrative operations are shockingly subpar, made even worse by the unprofessional conduct of certain general practitioners. A recent encounter with one GP revealed an arrogant and impatient demeanor, clearly more focused on self-preservation through misleading medical file documentation than patient care. It was evident they hadn't thoroughly reviewed my medical history, potentially compromising future treatment. The surgery's apparent priorities seem to be: a) defensive self-protection, b) exclusively phone consultations, c) rapid patient referral to avoid responsibility, and d) patient blame. Traditional values of patient welfare and genuine care appear to have been dramatically deprioritized. This decline might be attributed to NHS funding constraints and organizational chaos. Where GPs once embodied professional integrity, the current culture seems centered on protecting comfortable positions, mechanically triaging patients, accepting resource limitations, and deflecting accountability. While acknowledging this doesn't universally apply, it represents a concerning trend in contemporary general practice. The erosion of patient-centered care is palpable, with professional standards seemingly sacrificed to bureaucratic expediency.
Spent nearly an hour on hold, and still no one has responded. Attempted to register for Ask My G.P., but the procedure is anything but simple. I'm still struggling to figure out how to even use this..
Priory Fields Surgery
iv f.
The personnel and medical professionals here are incredibly friendly and consistently eager to assist. I cannot express my appreciation enough.
Priory Fields Surgery
Nathan A.
Utterly appalling. Seek out a healthcare professional who can provide assistance, as I've been stuck in limbo for 7 weeks without medication. It's impossible to communicate with anyone, and on the..
Priory Fields Surgery
Andy T.
What used to be an exceptional medical practice has steadily deteriorated into a subpar experience. The phone lines are perpetually unanswered, and booking an appointment has become an arduous task..
Priory Fields Surgery
Bina W.
Living with intricate medical challenges, I've found that the surgical approach has effectively addressed my specific requirements. Throughout my experiences, the care I've received has consistently..
Priory Fields Surgery
Gareth E.
A welcoming clinic Spacious reception space
Priory Fields Surgery
Lilian C.
The personnel and physicians here are incredibly supportive, friendly, and well-informed. I've consistently found that scheduling and wait times are remarkably efficient and never inconvenient.
Priory Fields Surgery
Jenna G.
The reception personnel are absolutely dreadful - discourteous, brusque, and completely lacking in compassion! While the medical professionals at this practice have been excellent during my..
Priory Fields Surgery
Luke J.
I've consistently gotten valuable guidance from their team. While scheduling an appointment previously required patience, they've recently enhanced their digital platform with a streamlined online..
Priory Fields Surgery
Olivia M.
Wonderful employees, but it's Friday and I'm dealing with a medical issue, yet their online support is virtually inaccessible with an absurdly brief 1-minute window for assistance. How can anyone..
Priory Fields Surgery
Adam A.
Incredibly frustrating experience where they claimed my prescription was ready without first confirming actual availability with the pharmacy. Their careless approach of sending a pickup..
Priory Fields Surgery
Julie R.
The website claims customers can submit inquiries at any time and expect a response during business hours, but whenever I attempt to contact them outside of standard working hours—whether early..
Priory Fields Surgery
Jason W.
Extremely compassionate and supportive.
Priory Fields Surgery
Joe A.
I've attempted multiple times to contact a receptionist by phone for my Mother, only to be met with an automated system pushing me towards online services. When I try to bypass this, I'm left..
Priory Fields Surgery
Rob A.
What happened to this once-excellent medical practice? It's now become ineffective in managing specific health issues, with general practitioners who seem disinterested in truly hearing their..
Priory Fields Surgery
Saumya S.
Throughout my interactions with this medical facility, I've consistently encountered exceptional care (with one isolated incident that was swiftly and professionally addressed by management). The..
Priory Fields Surgery
Stephan G.
I strongly advise seeking medical care elsewhere. Despite acknowledging the challenges posed by regulatory constraints and financial limitations, I find it inexcusable that the reception staff..
Priory Fields Surgery
Peter H.
The staff consistently provide top-notch assistance, and their digital platform performs exceptionally smoothly.
Priory Fields Surgery
kam b.
I've been stuck waiting on hold for 20 minutes just to get a straightforward answer. For 5 of those minutes, I've been in the first position in the queue, and it's clear they're deliberately trying..
Priory Fields Surgery
Phillip P.
Tried to schedule an appointment through their website as instructed, but the online booking system is completely non-functional. When I called to resolve this, the staff were dismissive and..
Priory Fields Surgery
Gordon L.