Donnington Medical Partnership

I have regretted switching to this practice. While I am currently expecting, I have found that there appears to be a lack of coordination between the maternity team and the surgery, despite them..

Getting through by telephone proves extremely difficult, with wait times consistently placing callers well down the queue. This represents a noticeable change from previous experiences...

Insufficient resources do not justify the lack of efficiency and discourteous treatment experienced at this practice. Deeply disappointing.

I'm very, very happy with my GP services - the reception team and doctors are excellent. They always listen to patients and never dismiss concerns. Before, I was registered at a different practice..

When I have managed to secure an appointment, the clinical staff have been pleasant and helpful. That said, contacting the practice for guidance or to discuss concerns proves to be quite..

The reception staff were unhelpful and displayed a lack of empathy towards my concerns.

I contacted the practice to arrange appointments for my children. During the call, I found the receptionist's manner to be quite abrupt and argumentative, which made the interaction difficult. The..

I had a swift appointment and encountered welcoming team members. Throughout my visits, I have not experienced any issues and have consistently found the practice to be responsive to my needs.

I submitted a request for a repeat prescription to the practice a fortnight ago for my regular medication. Four days later, I received a text message indicating that a clinician wished to speak with..

Had to wait three weeks to secure an appointment, and then experienced a delay of more than 45 minutes beyond the scheduled time. The reception staff were unable to provide any assistance with the..

My mother has been a patient at this GP practice for more than 45 years and has always spoken positively about it. Recently she made several requests to the administrative team. The staff members..

The practice has not been particularly helpful with my concerns. I have found that searching online for information has been more useful than the support provided during my visits.

The practice demonstrated concerning reliability regarding patient care and welfare.

I really have no complaints about this practice. The staff are consistently pleasant and accommodating, and they make a genuine effort to assist patients.

This is the best medical centre I have attended. The clinician is wonderful and listens to what I have to say. All the staff members are so friendly and welcoming. This practice is where my entire..

Very impressed with the kind and efficient reception team, and the clinicians who went above and beyond what was expected. Thank you for the thorough consultation, compassionate approach and good..

Two of the clinicians at this practice are the reason for the positive rating. There is a sense that a previous staff member would have been a valuable retention. The reception and administrative..

The medical professionals at this practice provided excellent guidance and support, while the reception staff demonstrated outstanding service.

The clinical and nursing team at this practice are outstanding. The reception staff are frequently occupied, but they remain courteous. The medical professionals take the time to listen carefully..

The staff at this practice have demonstrated considerable kindness and provided excellent support over the past several months. I would strongly encourage others to consider using their services.