Southlands Medical Group

Excellent practice in the local area with wonderful team members and particularly attentive front desk personnel.

I was quite frustrated after spending a considerable amount of time on hold before reaching the queue.

Unhelpful reception staff who appear to overestimate their medical knowledge. The practice seems unwilling to retain patients who relocate outside the immediate vicinity. Disappointing experience..

An excellent healthcare provider, with all the medical staff being very supportive and accommodating.

Had my first full appointment today and it went really well. The clinician was genuinely kind and considerate, taking time to review my background carefully and listen attentively throughout...

I made the decision to change to this practice after feeling let down by my previous healthcare provider and their administrative team. I'm really pleased I made that switch, as the staff have been..

The entire team proved to be very accommodating and friendly throughout my visit.

The practice provides excellent service with a genuinely kind and helpful approach 😌

This is the finest medical practice I have ever attended. Since relocating, I have had to register with a different surgery, but none of the alternatives have matched the standard of care I..

Always very helpful - particular mention to the reception team who are very friendly and welcoming. The clinical staff and the accompanying pharmacy always provide a warm welcome too.

Attended an appointment in mid-November where the clinician listened carefully to my concerns, carried out a thorough examination, and explained the next steps clearly. Blood tests were arranged and..

This practice operates at a high capacity during normal circumstances, and the current situation has placed additional demands on the team. Every member of staff is giving their utmost effort to..

Positive experience with the medical team

Outstanding medical practice with consistently welcoming and supportive team members.

I cannot fault this practice in any way. The reception team consistently demonstrates exceptional helpfulness, providing genuine support during every interaction. All clinicians display genuine care..

The staff at my practice, like many others, seem to make it difficult to secure an appointment.

The reception team demonstrated friendliness, pleasantness and considerable helpfulness throughout my visit. As a newly registered patient, I have only consulted with one clinician so far, and found..

The service provided by both the reception team and clinical staff has consistently been excellent.

I genuinely appreciate this practice. We relocated from another area and switching to this surgery has genuinely been one of the positive aspects of the move. The reception team are incredibly..

I was really pleased with the service I received at my recent visit. I had been concerned that I might struggle to secure an appointment given the current circumstances, but the reception team were..