The Endeavour Practice

Arranging appointments at this practice has proven quite challenging. I experienced a lengthy period of waiting for specialist referrals, and following my consultation, there was an expectation that..

The practice does not respond to telephone consultations.

This practice has significant issues with accessibility and responsiveness. It is extremely difficult to obtain appointments, and urgent health concerns do not receive adequate attention. I would..

I have been with this practice for over four decades. When I requested an appointment with the nursing team for a routine health review, I was advised to contact an alternative service instead.

I have been attempting to contact the practice over the past several days to arrange a medication review, however I have consistently found the telephone lines to be busy or the practice to be..

I sent an email requesting an appointment but was told that wasn't possible. When I called at 1:30pm to book an appointment, I was informed that appointments couldn't be made outside of 8am. I found..

The phone system here is really frustrating. I've spent considerable time on hold without getting through, and when I try calling back at different times, I still can't reach anyone. The waiting..

I have been seen by several different clinicians over the last few years and have found every single one of them to be friendly, helpful and empathetic. They never make you feel like you're wasting..

I have been a patient at this practice for many decades and have recently found it increasingly difficult to reach anyone to arrange an appointment. When I attempt to call from early morning, the..

The practice feels more like a telephone-based service than a traditional medical clinic.

The team demonstrated a welcoming and supportive approach throughout my visit.

Inadequate nursing care. My partner has diabetes and was given medication intended for a different type of diabetes for an extended period. When we raised concerns about this, we felt the practice..

The staff displayed a lack of courtesy during my visit. A team member departed before their scheduled time, and I was scheduled for a blood test the following day. When I arrived slightly behind the..

Disappointing experience with the service provided

The staff performance fell significantly short of expectations.

Contacted the surgery regarding a teenage family member and the receptionist provided helpful assistance. A clinician subsequently called back and spoke with the family member, and despite the..

I would rate this experience much lower if possible. I have experienced repeated instances where my health concerns were not adequately addressed. Multiple issues were attributed to hormonal factors..

After many years with this practice, which was once excellent during an earlier period of management, the experience has steadily declined. The overall approach and helpfulness have noticeably..

I have been a patient at this practice for over 40 years. In earlier times, the service was excellent. However, the past decade has seen a noticeable decline in quality. Getting through by phone has..

I attended my appointment today to collect a medical certificate for my ongoing abdominal discomfort, which has persisted for nearly five weeks. I had been advised during my previous visit that I..