Nantwich Health Centre

I cannot express enough appreciation and gratitude for the exceptional care and kindness shown throughout my family member's healthcare journey during a period of medical complexity. The clinician..

The receptionist at the front desk was incredibly helpful, polite and kind.

The nursing staff at the surgery can sometimes come across as abrupt and inattentive during appointments.

I contacted a local health centre regarding their travel vaccination service. I paid a fee for a consultation where the healthcare professional reviewed a questionnaire I had completed, despite my..

I have been very satisfied with this medical practice since relocating to the area. I was able to secure an appointment on the same day I requested one, and the clinician I consulted with proved to..

There was a queue of patients waiting at reception. The receptionist stepped away to retrieve a form but was occupied for approximately 10 minutes, appearing to be engaged in conversation and..

I am both a patient and a consumer, yet I find myself in a difficult position. When I require medical guidance, I am instructed to contact the following day. However, this approach falls short of my..

I had a very positive experience with the reception team and clinical staff at the health centre. They were consistently accommodating when arranging appointments for my son and made me feel welcome..

The staff members were unhelpful and dismissive. They seemed to actively look for reasons to avoid assisting me rather than attempting to resolve my concerns.

I waited for an extended period trying to reach the practice by phone. After my initial attempt lasting several minutes, I tried again for another period without success. Eventually, I made the..

The only reason I give it 3 stars is because of the difficulty of getting through on the phone during peak morning hours. It's virtually impossible although it could be argued that someone must be..

Just 3 stars for the Health Centre itself BUT definitely 5 stars for my GP. They really go above and beyond to study your medical history and offer the best treatment and medication. A marvellous..

The reception team consistently demonstrated politeness and helpfulness. The clinical staff provided excellent care. I would certainly recommend this practice.

As a long-standing patient at this practice, I have consistently positive things to say about the entire team. While appointment scheduling can occasionally present challenges and feel frustrating,..

The directions provided by Google Maps guide you down market street in search of the car park, but this route does not actually lead there. The correct way to access the car park is by turning in..

Disappointing experience at this practice. I was unable to receive a referral and was told I needed to schedule another appointment. The practice would not provide medication for my respiratory..

The staff were very welcoming and appeared to be doing their best given the current circumstances. As a student, I needed to register with a practice for the first time in the area. The registration..

Attended the practice on two occasions with my child. The waiting times were considerably lengthy on both visits, with delays exceeding 45 minutes beyond the scheduled appointment slot. The staffing..

The reception team's approach can sometimes lack sensitivity and come across as discourteous.

I attended an appointment to see the phlebotomist but was informed they were no longer available. When I called back, I received conflicting information about my appointment status. Initially, I was..