SB

Stuart B. 7 years ago • From Google

Rating

Bad

Automated phone system loses appointments fast

Disappointing experience overall. The situation continues to deteriorate. Accessing appointments is extremely difficult. The automated telephone system is frustrating, and by the time you speak to someone, there are no slots available. My wife is dealing with a serious health condition. Additionally, there was an issue with her prescription being sent to an unfamiliar pharmacy when we have a preferred pharmacy much closer to the surgery that we have always used, resulting in medication not being received as expected.

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