Strawberry Hill Medical Centre
S C. one year ago • From Google
Bad
Automated phone system needs serious improvement
Attempting to contact the surgery has been quite challenging. The automated system presents numerous options that do not appear to address my needs. This has been frustrating.
The reception staff came across as dismissive and intrusive, which made me hesitant to seek help. I've been dealing with a persistent issue for an extended period but delayed addressing it because I..
Strawberry Hill Medical Centre
simon h.
I recently had to switch to a different practice. I really miss my previous surgery! The new practice operates solely through an online booking system, and the reception staff seem unwilling to help..
Strawberry Hill Medical Centre
Jan J.
The local area offers convenient access to attractive coastal locations.
Strawberry Hill Medical Centre
peter l.
Fantastic medical centre. Well organised flu and Covid jabs compared to many. In the practice they have a fantastic GP who is so thorough with an excellent manner.
Strawberry Hill Medical Centre
Kate C.
The entire team at Strawberry Hill Medical Centre are excellent. They provide genuine support and respond promptly to patient needs. The GP I saw was wonderful and provided great care.
Strawberry Hill Medical Centre
Laura H.
Absolutely fantastic service today when I needed to make an appointment for my child. We received great service from the reception staff through to my child's appointment with the clinician. Thank..
Strawberry Hill Medical Centre
Lisa G.
I had a positive experience with this practice. I found the appointment booking system straightforward, allowing me to schedule visits at times that suited me, which was more convenient than my..
Strawberry Hill Medical Centre
Julie G.
I was initially concerned about switching from my long-standing healthcare provider, and my family shared these worries about adapting to a new practice in our area. After reading various reviews..
Strawberry Hill Medical Centre
Jamie H.
It can be quite challenging to get through to see a clinician, as the reception team often acts as a barrier to accessing appointments.
Strawberry Hill Medical Centre
Camilla D.
A positive experience at this medical practice in the area.
Strawberry Hill Medical Centre
simon L.
As a member of this Surgery's Patient Reference group, I remain concerned about their dependence on technology, which appears to create barriers to straightforward and appropriate access to a GP. I..
Strawberry Hill Medical Centre
Terry B.
The practice was busy, yet appointments ran punctually. The staff were welcoming and the clinical environment felt secure.
Strawberry Hill Medical Centre
Blackbird W.
I found the experience at this practice to be quite unwelcoming, particularly when trying to seek clarification on matters. The communication style felt dismissive and somewhat confrontational,..
Strawberry Hill Medical Centre
Sharon W.
I recently attempted to use the new online prescription request system. Unfortunately, I was unable to navigate it successfully. I find this frustrating and it causes me considerable stress. As an..
Strawberry Hill Medical Centre
Jisina C.
Had a very poor experience with my recent appointment. I was expecting a call at the scheduled time, but it never came through. When I contacted the practice to follow up, I was informed that there..
Strawberry Hill Medical Centre
marta t.
The practice does not provide adequate assistance when patients are unwell.
Strawberry Hill Medical Centre
Hattie E.
I don't usually write reviews, however every time we visit this GP surgery and see our regular doctor, they are always so professional, kind and understanding. I feel very fortunate to have such a..
Strawberry Hill Medical Centre
Madhavi Y.
My daughter experienced severe abdominal pain that subsided after half an hour, and this occurred on two occasions. She also developed a rash across her legs that was tender to touch. When I..
Strawberry Hill Medical Centre
Karema Z.
I've been registered with this practice for approximately two to three years and have found the experience frustrating. I was assigned to this location due to moving house, but accessing..
Strawberry Hill Medical Centre
paul b.
I attempted to schedule an urgent appointment and received callbacks from multiple team members. Once they became aware of my work location, I felt dismissed and was advised to attend a hospital in..
Strawberry Hill Medical Centre
Paige_not_ f.