South Milford Surgery

I am extremely dissatisfied with the service provided and would rate it lower than one star if possible. Over the seven years I have been registered with this practice, I have managed to secure only..

The reception staff are approachable and supportive, consistently making efforts to arrange appointments for patients. Medication orders are reliably prepared within the expected timeframe.

The team here were pleasant and provided good assistance.

The team were pleasant and provided good assistance.

It's a medical practice. Who on earth leaves feedback about a healthcare appointment?

A disappointing healthcare facility that appears to prioritise other matters over patient wellbeing.

The medical professionals and front desk staff are pleasant and respectful of patient privacy.

Disappointing experience with the medical team.

The team demonstrated a supportive and well-informed approach.

The receptionist's manner was unhelpful and dismissive.

Consistently prompt and supportive in approach.

Annual review appointment: The clinician demonstrated excellent familiarity with my medical records, having clearly undertaken comprehensive preparation beforehand. The consultation was conducted..

Excellent experience at the practice. I arrived without a prior booking and was called through for my consultation after a brief wait. The clinician provided me with a prescription, which I was able..

Excellent medical facility that maintains high standards of cleanliness and hygiene throughout. It is particularly convenient to have the option of scheduling appointments with clinical..

I'm afraid one star feels generous given my experience. This practice was excellent in the past, but has unfortunately declined significantly over time. The clinical staff are genuinely competent..

Positive experience with the appointment scheduling system, which offers convenient self-service booking options. The efficiency of the service was appreciated. One area for improvement would be the..

My partner was instructed to attend for medication collection on a specific date, but was unable to do so due to unavoidable commitments that day. I felt frustrated that the practice had scheduled..

Waiting period of approximately 2-3 weeks to be seen. Found the appointment to be of limited value.

My wife attended an appointment today and required medication urgently. She requested the prescription so she could collect it from the nearby pharmacy, and was directed to wait there. After waiting..

It typically takes a few weeks to get an appointment with a doctor, unless you have a genuine urgent situation, which appears to be standard practice nowadays, though many would prefer to avoid a..