Hurley And Riverside Practices

The clinical staff at this practice are excellent and consistently demonstrate helpfulness and expertise, with a thorough approach to patient care. My family member has received great attention and..

What a disappointing experience! The level of service fell well short of expectations. I wish I could have given an even lower rating to reflect my dissatisfaction!

The reception service fell significantly short of expectations. The front desk team did not meet the standards one would hope to see from an NHS practice. After making multiple attempts to arrange..

I would like to commend and thank the clinician at The Hurley Clinic for all their help and hard work in arranging a hospital referral for me. They have been extremely supportive in trying to..

This practice has been a frustrating experience for me. The level of customer service has been disappointing, particularly the difficulty in reaching them by telephone. I have found the reception..

Required a pregnancy referral from my general practice, but was informed they were unable to provide one despite the hospital indicating that such referrals were permissible.

I have been a patient at this practice for nearly a decade and have consistently found the team to be exceptionally supportive, particularly during a challenging period in my health journey.

I want to express my gratitude for the attentive care provided by the reception team member who assisted me. They took time to listen to my concerns and arranged for me to receive support promptly..

It's disappointing that the online consultation form now has restricted availability during weekday business hours only. This seems like an unnecessary limitation. Accessing GP appointments is..

An extremely disappointing experience at this practice.

I would strongly encourage you to take the negative feedback seriously. My appointment was cancelled on the day it was scheduled, and I was offered a telephone consultation as an alternative...

Having been a patient at this practice for over three decades, I have consistently experienced reliable booking processes and positive interactions with all staff members. Appointments have..

I experienced an urgent health concern and was unable to attend my scheduled appointment. When I contacted the practice to arrange an alternative time, I was informed that a clinician would get back..

I'm in my third trimester of pregnancy and have been unable to secure a brief in-person consultation with my GP to have my chest examined. Despite attempting to book first thing in the morning, the..

Was expecting to receive a call at 3.40 this afternoon, however it is now 8 in the evening and the call has not been received.

I would not recommend this practice. There are serious concerns about the quality of care provided. Every month there appear to be issues with medication management. Prescriptions are frequently not..

I would advise considering alternative practices before registering here. My experience with the reception team was extremely disappointing, and the interaction left me feeling stressed and..

I garden and a rose pricked me and drew blood. This put me at risk of tetaunus and my last booster was 12 years ago. I used the awful econsult system to try and get the jab after a pharmacy told me..

Our experiences at the practice have been truly outstanding, and we are both very grateful to the clinical and administrative team members for their assistance, encouragement and compassion, as well..

It is extremely difficult to secure an appointment at this practice. Availability appears to be non-existent across all timeframes. Consultations tend to be brief and rushed, leaving little..