Rosewood Practice

I have been a patient at this medical practice for over two decades. Throughout my time here, I have consistently received exceptional care and assistance during and following all my healthcare..

Absolutely terrible customer service! These employees desperately need to take a crash course in basic human decency and politeness!!!

I'd give zero stars if the rating system allowed it. The medical professionals here display a complete disregard for patient well-being and consistently offer baseless justifications. I strongly..

1. Scheduling is challenging. The clinic operates from 8 am to 6:30 pm. Early morning appointments require advance booking, otherwise you'll likely get a slot after 11 am. Online bookings are only..

I've been attempting to reach a receptionist to verify a patient's registration (I'm employed at Brompton hospital in London). It's absolutely impossible to connect with anyone - the phone just..

I previously maintained a favorable opinion of this service, but recently, communication has completely broken down. Despite attempting to contact them at scheduled times, I cannot even reach the..

I can't recall the name of the person I interacted with on the phone, but their demeanor was extremely unpleasant. The general practitioner is wonderful, yet the receptionist could definitely..

I rarely seek medical attention, which makes it all the more distressing that I've been so poorly treated by my rosewood practice after recently giving birth three weeks ago! This has been my GP..

Dr. Bettini's medical treatment was outstanding, but I'm disappointed with the front desk staff. The reception area was unstaffed once more, which has been an ongoing issue during my previous..

The medical professionals here are exceptional, and the entire team is top-notch. Like many healthcare practices, they're stretched thin, but they consistently strive to deliver outstanding patient..

An unprofessional and discourteous front desk staff member who clearly lacks proper training and basic customer service skills

Getting in touch with this company is a nightmare. Their voicemail greeting lacks basic professionalism by omitting the business name, which makes customers hesitant to share any confidential..

Encountered extremely unprofessional and discourteous treatment from the employees during my visit.

Customer service and personnel need significant enhancement. Additional staff training is essential.

Front desk staff consistently absent, customer service is abysmal

The front desk staff at this establishment is so monumentally unprofessional that they should seriously reconsider their career path. Their complete absence of empathy and basic interpersonal skills..

From the start, the young reception staff displayed an unhelpful attitude, seeming put out by any request. I was waiting and noticed the nurse's absence. When I inquired with the receptionist, she..

The level of ineptitude displayed by certain reception staff at this medical center is truly astounding. In stark contrast, Dr Hadid and Dr Bettini are absolutely exceptional healthcare..