City Health Centre & GP Practice
Helen B. 3 years ago • From Google
Bad
Avoid this healthcare nightmare at all costs
Steer clear of the 5-star reviews, they're completely fabricated. This place is a disaster. Contrary to their walk-in claims, it's anything but. Registering here will guarantee a nightmarish healthcare experience. I was once hung up on by reception while seeking meningitis screening. Their approach is simple: serious issues get redirected to the hospital, while minor concerns are left to fester until they become serious enough to warrant a hospital referral. And that's assuming they even answer the phone. Without a doubt, this is the most abysmal healthcare service I've encountered. The doctors and nurses are genuinely compassionate and helpful - if you can actually see them, which is rare. The fundamental problem lies with management and their convoluted administrative structure. Their response to online reviews is telling. They claim to "pass on feedback" and dismiss negative comments, yet simultaneously state they don't monitor Google reviews. The hypocrisy is transparent. The receptionist, a woman in her 40s or 50s, desperately needs to be fired. I've witnessed her treating foreign nationals with condescension and initiating aggressive confrontations. I personally saw her start an argument with a distressed first-time mother over a medication name pronunciation. The only redeeming quality is the exceptional medical staff, who are unfortunately trapped behind an impenetrable wall of bureaucratic chaos so disorganized that even their own employees can't navigate it.
The service here is utterly devoid of compassion! I'm completely enraged!! This is absolutely unacceptable treatment of patients! I scheduled my child's flu vaccination approximately six weeks in..
City Health Centre & GP Practice
Joan J.
Thoroughly impressed by the swift and professional service, from the welcoming receptionist to the attentive healthcare professional and the helpful Boots employees.
City Health Centre & GP Practice
Mike C.
Thank goodness I encountered Kit, a compassionate and supportive staff member. Thanks to his assistance, I successfully secured a same-day appointment. Dr. Claire was equally proficient and..
City Health Centre & GP Practice
Leif E.
The customer service representative displayed an appalling lack of professionalism, completely disregarding my health concerns. Their communication was aggressive and dismissive, and they abruptly..
City Health Centre & GP Practice
D B.
STAY AWAY, NO MATTER WHAT. Contacted my general practitioner, who referred me to 111, who then instructed me to visit this location for a medical examination. Upon arrival, I was informed that no..
City Health Centre & GP Practice
Rob P.
Located in the heart of Manchester, this medical practice naturally experiences high patient traffic. Despite the challenging environment, both the reception and medical professionals demonstrate..
City Health Centre & GP Practice
Dave S.
Unfortunately, my encounter with this medical facility mirrors the sentiments expressed in numerous other critiques. I've been a long-standing patient here, and despite infrequently requiring their..
City Health Centre & GP Practice
Helen B.
Steer clear of the 5-star reviews, they're completely fabricated. This place is a disaster. Contrary to their walk-in claims, it's anything but. Registering here will guarantee a nightmarish..
City Health Centre & GP Practice
N Y.
Disrespectful during our phone interaction. Abruptly terminated the call and failed to return my contact. Impatiently demanded that I repeat the spelling of my last name, which prompted me to end..
City Health Centre & GP Practice
Wida N.
I was struggling with a severe respiratory infection while traveling, so I sought help at a local walk-in medical center. After consulting with NHS 111 and receiving guidance to visit the nearest..
City Health Centre & GP Practice
Terry G.
Steer clear of this practice! They're going to extreme lengths to dodge patient consultations. It's astonishing that they continue to receive NHS funding while providing such abysmal service.
City Health Centre & GP Practice
E B.
I stopped by last night after my primary care physician informed me there were no available slots for a consultation for another fortnight (while suffering from a painful ear infection!). The front..
City Health Centre & GP Practice
ghost g.
I've relied on this walk-in centre multiple times, and it's absolutely fantastic. You might wait around 30 minutes, but you'll get triaged by a nurse and then see a doctor. The staff are incredibly..
City Health Centre & GP Practice
Adam B.
Traveling for business, I found myself needing medical attention at this clinic. The wait time was minimal, around 5 minutes, and I quickly received my prescription. The reception team and nursing..
City Health Centre & GP Practice
ANDREW M.
Why does this facility continuously promote itself online and inside Boots as a walk-in centre when it absolutely is not? It's actually an "urgent care hub" that refuses to treat patients without a..
City Health Centre & GP Practice
Ash J.
I'm currently dealing with my fourth consecutive cancellation of an asthma consultation. It appears that scheduling an appointment with this physician is becoming an impossibly frustrating endeavor :)
City Health Centre & GP Practice
Monika J.
This establishment is a complete disaster that deteriorates annually. They specifically instructed me to see a female clinician and when I inquired about combining two appointments including a..
City Health Centre & GP Practice
GRACE A.
Casey is truly a blessing! Her compassionate approach with my autistic daughter was extraordinary. Despite being international travelers from Malaysia visiting Manchester, she went above and beyond..
City Health Centre & GP Practice
Kirsty M.
The team here is absolutely wonderful - incredibly friendly and competent. They provided swift assistance, and the physician who treated my son was exceptionally kind and compassionate.
City Health Centre & GP Practice
Esber E.
The receptionist's interpersonal abilities are absolutely abysmal. I've never come across such an indifferent and unpleasant individual before. It's evident she has zero commitment to her..
City Health Centre & GP Practice
Hilda T.