Greensand Health Centre

This has been the most disappointing GP practice I have attended. The surgery is difficult to reach by phone and does not respond promptly to email requests for repeat medications. There have been..

Have to say that's how I like to be treated - seen by a clinician of my preference - nothing but praise for the entire approach. Well done, very happy with the experience overall.

The service provided was extremely disappointing. I attempted to contact the practice on several occasions but received no response or return calls. The reception staff were unhelpful and..

The service throughout my visit, from the front desk to the clinical consultation, fell short of expectations. I experienced a gap in my medication supply that lasted several days.

The practice used to be excellent a couple of years ago. It's unclear what has changed since then.

I have been attempting to schedule an appointment over the past couple of days without success. The telephone line remains unanswered, and after an extended wait period the call disconnects. I..

Really difficult to see a GP and when you do they have the sympathy of a sack of potatoes

Had a wonderful experience at the Acute walk in clinic today with my child. My child was visibly unwell and a member of staff began assessing her before the scheduled appointment time to ensure she..

The team here were extremely helpful, and I was able to attend without needing to book ahead. I was seen and treated promptly and with professionalism. This service provides excellent value to the..

Disappointing experience throughout! Reception staff seemed unhelpful. Care standards fell short of expectations. Several months on and my health situation has deteriorated. This practice has..

I have found it difficult to establish continuity of care at this practice. Despite being a patient for over a year, I have not been able to identify a consistent healthcare provider, as I receive..

I attempted repeatedly over several weeks to contact the practice management to discuss concerns about operational procedures that were impacting patients, but was unsuccessful. This was attributed..

I switched to this practice a year ago after being frustrated with my previous healthcare provider, where appointments were difficult to obtain. This practice has exceeded my expectations. They..

There was a significant delay in arranging a hospital appointment for our child. When I contacted the surgery by phone to inquire about the status, I was informed that the referral had only just..

Outstanding service from the clinical team. Quite unusual to see such empathy, care, fairness and non-judgmental attitude nowadays! The staff member demonstrated genuine compassion and..

The appointment booking process is extremely difficult to navigate. The online system being used offers very limited availability, with waiting times extending to at least six weeks for..

The team members are approachable, however the practice operates with a commercial focus. There is considerable reliance on technology with minimal personal engagement. I don't experience the same..

Extremely disappointing experience at this practice. After booking an appointment well in advance, it was cancelled with only one day's notice. This resulted in wasted time off work and caused..

A recently constructed medical facility offering drop-in appointments, though patients may experience lengthy waiting times before being attended to.

Excellent service received from the practice team at this surgery for both myself and my family member. Highly recommend this practice.