Neetside Surgery

The reception team and staff members were extremely helpful. I feel fortunate to be a patient at this practice.

This has been the poorest medical practice I have experienced. The front desk team come across as dismissive and unhelpful, and often seem reluctant to engage with patients at all. On one occasion,..

The reception staff seemed disengaged and difficult to reach by telephone. Obtaining an appointment, whether by phone or in person, proved to be a challenging experience. I have since transferred my..

Terrible surgery virtually no parking, you have request online a doctors appt which IF approved you could wait three or four weeks for! Prescriptions have to be in writing and the reception staff..

Outstanding experience. The digital platform is excellent and makes it straightforward to manage follow-up care, arrange consultations, and request medication refills. The team demonstrated..

I have never experienced such poor treatment from reception staff before. I was shocked by the dismissive and disrespectful manner in which I was handled.

Attended the surgery while visiting the area due to experiencing acute discomfort. After contacting them, I was invited in for an appointment where a urinary issue was identified. The staff were..

Disappointing experience. The practice did not reach out to us despite our vulnerable status and shielding requirements regarding the seasonal vaccination. Upon contacting them directly, I was told..

Haven't experienced problems with this practice for over six years or so. Until recently. I hadn't attended for a general checkup since before COVID started, for understandable reasons. I called on..

The healthcare professionals I've encountered at this practice have consistently provided excellent care. Those working within the NHS face ongoing pressure to deliver more services at greater speed..

The staff members were not particularly courteous or accommodating during my visit.

This is an excellent medical practice in the local area. I feel they have made a significant positive impact on my health. I am able to access appointments when required. The ongoing support and..

It's consistently straightforward to book an appointment at this practice, and the team members are exceptionally friendly and welcoming.

This practice was once regarded as exemplary, with all staff members demonstrating helpfulness and care. There appears to have been a significant shift in standards. The reception team, nursing..

Relocated to this area from Oxfordshire where my previous medical practice left much to be desired. I'm now registered at this surgery and the experience has been completely transformed. The..

The appointment booking system needs significant improvement. There were no pre-booked slots available, which was frustrating.

I have been a patient at this practice for two years and have consistently had a positive experience. The nursing staff are excellent, always displaying friendliness and approachability during my..

The telephone appointment system is frustrating. The process requires repeated calls to secure an available slot on the same day rather than allowing straightforward booking. This approach feels..

Excellent medical practice with highly skilled healthcare professionals. Having relocated to the area relatively recently, I made enquiries to identify a reputable local surgery and received..

I have been a registered patient for a couple of years and recently needed to attend for the first time. I was able to secure an appointment within several days of requesting one. During my visit, I..