Donnington Medical Partnership

The reception staff were unhelpful and displayed a lack of empathy towards my concerns.

Poor service experience. I attempted to obtain guidance regarding travel vaccinations. I was instructed to contact a travel clinic initially to determine which vaccinations I would require, and then..

Two of the clinicians at this practice are the reason for the positive rating. There is a sense that a previous staff member would have been a valuable retention. The reception and administrative..

This practice has presented ongoing difficulties for me and my loved ones throughout my life. While I'm unable to detail everything in this space, I feel strongly enough about the impact on my..

I recognise that the healthcare system faces significant pressures and that staff are undercompensated. However, my experience here was unsatisfactory. I presented with concerning symptoms that..

I really have no complaints about this practice. The staff are consistently pleasant and accommodating, and they make a genuine effort to assist patients.

I have been a patient at this practice for over 40 years and today's experience was particularly frustrating. I have been unwell and off work for over a week, so I called the practice as one does to..

Please do not see Dr McNally under any circumstances. Choose ANY other doctor. Absolutely no empathy, unkind, cold.

This GP practice is excellent. The reception team have consistently treated me with courtesy and every clinician I have consulted has been outstanding. I have a young child and when she requires..

The medical facility and its associated pharmacy appear to lack organisation - on multiple occasions I have experienced delays in obtaining standard prescription refills even when I have submitted..

The practice appears to prioritize certain health concerns over mental wellbeing, and the approach taken during consultations can sometimes feel dismissive rather than supportive, potentially..

The staff at this practice have demonstrated considerable kindness and provided excellent support over the past several months. I would strongly encourage others to consider using their services.

This is the best medical centre I have attended. The clinician is wonderful and listens to what I have to say. All the staff members are so friendly and welcoming. This practice is where my entire..

The medical professionals at this practice provided excellent guidance and support, while the reception staff demonstrated outstanding service.

Had to wait three weeks to secure an appointment, and then experienced a delay of more than 45 minutes beyond the scheduled time. The reception staff were unable to provide any assistance with the..

I wish I could give a lower rating! I simply don't understand how this medical system works. I attended an appointment where I was advised to undergo some blood tests. When I went in for the..

Getting through by telephone proves extremely difficult, with wait times consistently placing callers well down the queue. This represents a noticeable change from previous experiences...

I had a swift appointment and encountered welcoming team members. Throughout my visits, I have not experienced any issues and have consistently found the practice to be responsive to my needs.

It's a busy practice, so appointments can occasionally take some time to arrange unless there's an urgent need or a slot becomes available, but I've consistently found the clinical staff to be..

I have consistently experienced friendly and approachable clinical staff, and the digital appointment request system provides an efficient and well-structured way to book consultations promptly...