Manor House Surgery
LM
Liv M. 3 years ago • From Google
Bad
I feel compelled to share my frustration with this surgery's apparent lack of compassion and professionalism. Anyone considering moving to this area should think twice before registering here. As a young patient seeking guidance and support, I left the doctor's office feeling significantly worse than when I arrived. It's evident that the practice is severely understaffed, with the staff members I encountered seeming disengaged and unhappy in their roles. The reviews suggest a significant problem with staff training, particularly when interacting with younger patients. As a young adult navigating medical appointments independently for the first time, I felt belittled and embarrassed. During my consultation, the doctor asked virtually no questions and made no effort to help me feel comfortable, despite my obvious nervousness. I strongly believe I would have received different treatment had I been accompanied by a parent or an older companion, which is fundamentally unacceptable. It's challenging to maintain faith in the NHS when experiences like mine are so common. Regardless of how overworked healthcare professionals might be, showing basic kindness and genuine desire to help a clearly anxious patient costs absolutely nothing.
Anil M.