Charlotte Keel Medical Practice

Absolutely terrible service - nobody seems concerned about patient well-being. I've been attempting to schedule an appointment for three weeks without success.

Absolutely terrible customer experience

This medical practice in Bristol is absolutely the worst. It's clear they're solely focused on claiming government funds without any genuine concern for patient care. Their approach feels entirely..

This medical practice is absolutely the most incompetent facility I've ever encountered! From the beginning, their phone handling seems like it's being done by inexperienced kids who CONSISTENTLY..

Over the past eight years at Charlotte Keel, I've consistently experienced courteous and welcoming interactions with both the medical professionals and administrative team. They've successfully..

Utterly appalling customer service and administrative handling from their front desk staff. It's truly disappointing because the physicians themselves have been relatively competent. The whole..

I've never encountered a more disappointing medical practice. The front desk personnel are abrasive, discourteous, and display a dismissive attitude that makes patients feel unwelcome. Securing an..

Absolutely top-notch assistance from this medical office! Accidentally misplaced my critical emergency epinephrine auto-injectors and desperately needed immediate replacements. Connected with an..

Absolutely terrible customer service with staff who are completely unresponsive and unhelpful. It seems like they couldn't care less, even in an emergency situation. Avoid at all costs.

Scheduling appointments online is a breeze. The nursing staff is friendly and professional, always taking the time to provide clear explanations and making me feel heard during my visits.

Exceptional care delivery - even with the evident challenges facing general practitioners, this team truly stands out and provides top-notch service.

I've been a patient at this medical office since childhood, and despite rarely writing reviews, I feel compelled to share my experience. The practice is incredibly frustrating - there's never..

Scheduling a consultation at Charlotte Keel is utterly ridiculous. I received a text on 6.6.25 stating, "After reviewing your case notes, the GP recommends a routine telephone consultation. However,..

Their communication is abysmal - I've been trying to reach them since yesterday with zero callback, and their service quality continues to deteriorate year after year. This experience has been..

The employees at this establishment consistently provide exceptional support, and I deeply value their dedication and effort.

I've squandered countless hours attempting to get my call answered, and once the waiting time exceeds an hour, the call abruptly disconnects! When I finally reached a staff member, she defended the..

My experience with this clinic has been absolutely dreadful. For more than a month, I've been unable to obtain my blood pressure medication due to an unacceptable mistake of sending it to a..

Impossible to reach anyone by phone. The waiting line is endless. It's incredibly frustrating just attempting to connect with a representative. Absolutely dreadful customer service experience.

My interactions with this practice have consistently been positive. The entire team demonstrates professionalism and compassion. Their online appointment system for non-urgent matters works..

I encountered an utterly disheartening experience with the Charlotte Keel Medical Practice. Their complete disregard for patient care was appalling. When I sought help for a medical issue, I was..