Maidstone Road Surgery

Absolutely deserves no rating at all. The front desk staff were incredibly discourteous and off-putting, and the parking situation was extremely poor and inadequate.

Avoid dealing with them via telephone. They'll mislead you during the call, suggesting you come in for a walk-in visit, but when you arrive, they'll claim they don't offer such appointments.

Terrible first impression from the front desk staff. Their demeanor was dismissive and unwelcoming, displaying a clear lack of professionalism. If someone is so disinterested in their work, they..

Terrible encounter. Walked in through the unsecured entrance without buzzing, and was treated like a criminal. Another receptionist with absolutely no courtesy demanded I use hand sanitizer, which..

Extremely disappointing and sluggish customer support.

Scheduling a consultation is nearly impossible, and once you manage to connect with a representative, they're clearly eager to end the conversation quickly. Their approach feels dismissive and..

Drawing from my most recent interactions - which previously were rather unremarkable - there's been a notable improvement in recent months. The nursing staff who administered injections and..

Calling them is a waste of time; completely ineffective and pointless

Infrequent patient here, but my recent visit went smoothly. Got seen right on schedule, and the physician was incredibly supportive. The appointment scheduling process was straightforward and..

This medical practice is an absolute nightmare that I've unfortunately experienced firsthand. You're essentially trapped because alternative options are equally terrible, or you fall outside their..

I'm truly delighted with this medical practice. It significantly surpasses my previous provider. After relocating in early May, I found the registration process incredibly straightforward. Within..

I can typically secure an appointment, particularly for my two young children. Today was another instance where I was truly grateful when the physician reached out to me, despite initially being..

I'm constantly struggling to secure an appointment, which is especially challenging given my daughter's brain cancer and my inability to drive. I'm repeatedly directed to the hub, adding to my..

I am writing a review on behalf of my mum and dad who are patients of this doctors surgery. My mum and dad are both in their eighties and both have lung problems and underlying health problems. They..

The front desk personnel exhibited a notably discourteous demeanor, marked by impatience and a distinct lack of compassionate understanding. Their approach fell significantly short of the..

Incredibly prompt and effective in handling my initial consultation and patient enrollment. Given my mounting anxiety, I urgently required a same-day appointment, which they readily provided. The..

I am thoroughly amazed by the personnel at this medical clinic. Unlike my previous encounters with the National Health Service, I've discovered a group of healthcare professionals who are genuinely..

Steer clear of this medical practice at all costs. There's an absolutely terrible woman employed there who is pure malevolence incarnate, and she happens to be in a leadership position. I sincerely..

When my aging mother contracted covid during the holiday season, I reached out to the medical practice on the morning of the 27th seeking guidance on her care. Her doctor called back before noon,..

As an international student in the United Kingdom, I initially felt anxious about navigating the National Health Service and securing medical appointments. However, this healthcare practice has..