A

Anonymouse 2 days ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Average
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Bad

awful practice

Was awful already, doctors fobbing you off quickly and never following up or showing any care/concern about medical issues. on the rare occasion you get an appointment its half an hour late and rushed. receptionists always had the high school girl mentality and held on to available appointments like their lives counted on it, were extremely unhelpful on the phone, and push you to use the website/nhs app - why cant people just talk to a human? no concern for accessibility needs. To top it all off theyve stared using an ai robot when you call up, spent over 10 minutes asking to be put through to a human and in the end had to threaten an ai. how do they expect older people or people with SEND to get on with this? not satisfied at all with this practice, dont care about patients so glad ive left them.

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