Millgate Healthcare Partnership
Anonymouse 2 days ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
Badawful practice
Was awful already, doctors fobbing you off quickly and never following up or showing any care/concern about medical issues. on the rare occasion you get an appointment its half an hour late and rushed. receptionists always had the high school girl mentality and held on to available appointments like their lives counted on it, were extremely unhelpful on the phone, and push you to use the website/nhs app - why cant people just talk to a human? no concern for accessibility needs. To top it all off theyve stared using an ai robot when you call up, spent over 10 minutes asking to be put through to a human and in the end had to threaten an ai. how do they expect older people or people with SEND to get on with this? not satisfied at all with this practice, dont care about patients so glad ive left them.
I have no complaints about the surgery staff. The doctors, nurses, and reception team were all courteous, supportive, and approachable throughout my visits.
Millgate Healthcare Partnership
Susan G.
I attended for a blood test appointment. I was seen very quickly and the phlebotomist was extremely gentle with the needle, which was appreciated given my previous experiences with bruising. My..
Millgate Healthcare Partnership
David M.
I had a positive experience and found the service to be conducted in a professional manner.
Millgate Healthcare Partnership
Peter W.
Outstanding experience and I would suggest them to others 👍
Millgate Healthcare Partnership
Vicky R.
Excellent service; straightforward to get in touch with, welcoming staff and the clinicians are wonderful. Thank you for your dedication and effort!
Millgate Healthcare Partnership
Dot R.
I found the reception team really helpful when I called. I was able to book an appointment with a healthcare professional, though I did find it somewhat confusing that the practice advertises for..
Millgate Healthcare Partnership
sandra b.
The team members are consistently courteous and supportive, and I have not experienced any issues during my visits. They manage a demanding workload throughout the day, and dealing with patients can..
Millgate Healthcare Partnership
jacqueline c.
I attended for a blood test and arrived at my scheduled time. The procedure was carried out very efficiently, with the sample obtained on the first try. I was extremely satisfied and grateful for..
Millgate Healthcare Partnership
Carol M.
Excellent service. The staff and healthcare professionals were very helpful and kind.
Millgate Healthcare Partnership
Catherine W.
I have consistently received good service and care at this practice.
Millgate Healthcare Partnership
Alf W.
I was very satisfied with the assistance provided during my time of need.
Millgate Healthcare Partnership
Rhona D.
The team here demonstrates exceptional helpfulness and genuine compassion in their approach to patient care.
Millgate Healthcare Partnership
Uriah G.
I attend appointments with the nursing team at least every 12 weeks, and they consistently demonstrate professionalism, clear communication and courtesy. One particular nurse stands out for..
Millgate Healthcare Partnership
Nettyboo a.
Attempting to arrange an appointment resulted in receiving a link to complete a form instead of speaking with a clinician directly, and the responses provided were quite limited in detail.
Millgate Healthcare Partnership
Helen D.
I had to wait nearly two weeks for an appointment after making my request in the week before Christmas, though I understood the timing given the holiday period. The whole experience felt..
Millgate Healthcare Partnership
steve l.
No complaints about the attentive staff and excellent healthcare professionals at this practice.
Millgate Healthcare Partnership
grace w.
I had an appointment with a clinician who was excellent and provided comprehensive support with all my concerns. They were willing to help without any hesitation, took the time to listen carefully..
Millgate Healthcare Partnership
Asad A.
Excellent practice with a wonderful team. Appointments are consistently easy to obtain.
Millgate Healthcare Partnership
Nora W.
The flu vaccination appointment was handled in a very efficient manner.
Millgate Healthcare Partnership
Kelly E.
I have found my experience to be very positive. The practice is accessible when I require assistance and the staff take time to hear what I am looking for.
Millgate Healthcare Partnership
Irene G.