Oaklands Surgery

I'd rate this zero stars if possible. Absolutely terrible service, completely disregarding patient needs and providing zero helpful information.

I initially requested an in-person consultation but was offered a telephone consultation instead. 🤔 I had a brief 10-minute conversation with the physician who promptly scheduled me an appointment..

I'm thoroughly dissatisfied with this medical practice. Since moving here in July 2023, I've struggled immensely to secure appointments. Their staff consistently fails to listen to patients, and..

Steer clear of this medical facility... head directly to the emergency room if you require any medical assistance or professional advice.

Absolutely terrible interaction with the personnel, who display complete indifference to patients' medical conditions. The management is incompetent and should be immediately replaced with someone..

Get removed from their system if you don't engage for a year. Just because I'm in good health, I'm forced to re-sign up. Total nonsense.

I brought my son to the medical clinic due to ongoing health concerns that require periodic blood testing. The physician dismissed the need for blood work and, when my son pressed the issue, merely..

Terrible customer service, absolutely horrible!!!!!

The front desk staff was incredibly unprofessional, interjecting unsolicited personal commentary about my life choices. Despite my best efforts to remain courteous, her inappropriate remarks became..

Reached out to my general practitioner via online consultation first thing Friday morning. Visited the pharmacy seeking self-treatment options. By Monday afternoon around 4 PM, a practice nurse..

Extremely disappointing customer service experience

AVOiD Absolutely terrible surgical experience, with the physician consistently disregarding my mother's explicit concerns to the point where we've been compelled to seek private medical treatment. A..

Complete mockery of a medical practice, my partner and I have been continually dismissed regarding our problems and worries. My partner has been experiencing difficulties for two years, and they..

Dr Monroe is absolutely exceptional 👍 my mother is gravely ill, and today he has provided tremendous assistance with her medical situation, addressing every concern comprehensively and offering..

These folks completely ignore incoming calls, even when you're the first caller waiting in line!!

Might as well shut this place down. The staff are incredibly discourteous and completely unhelpful. My pregnant partner developed sepsis and spent a week in the emergency department because they..

Completely appalled by the medical procedure. Zero evidence of compassionate patient care! Absolutely no consideration for individuals experiencing medical distress.

I called the clinic as instructed by a voicemail from the receptionist. When rebooking as my GP suggested, I inquired about the reason for additional blood tests. The receptionist was unhelpful and..

A relative of mine, recently relocated, with a newborn less than two weeks old and a documented history of debilitating social anxiety, was treated with shocking disrespect during a phone..

This surgical procedure is excellent, provided you're in good health. I've been attempting to reach out to them for nearly a month, with only one brief call that disconnected after barely two rings...