Belmont Surgery

Utterly appalling. The quality of assistance and empathy varies wildly depending on which staff member picks up the phone. Scheduling an appointment is a nightmare, primarily because the clinic..

Utterly appalling medical service. Completely inaccessible - I've been directed to emergency departments three separate times for trivial concerns. A simple letter remained unsigned by a physician..

My wife had a hospital test on 5/8/23 & was told results would be sent to the gp. 2 months later she'd heard nothing so went to the gp and was told they had the results but the receptionist couldn't..

This medical practice used to be excellent before Dr Blackburn's departure. Now, it's completely dysfunctional. Having been a patient in Wadhurst for nearly a decade, I've been forced to seek..

The front desk staff was boisterous, discourteous, and completely ineffective. The physician failed to perform his professional duties and bizarrely asked me to tell him what to do! I'm not a..

I've been a patient at this surgery for 4 years. Initially, scheduling appointments and blood tests was effortless. However, the past 2 years have seen a dramatic decline. The system change appears..

I've consistently experienced top-notch, respectful assistance - and recently, George demonstrated exceptional dedication by providing extraordinary support with my physiotherapy referral process.

What was once a model of efficiency has devolved into a near-impossible quest to consult a physician, akin to seeking an audience with the elusive Wizard of Oz. I'm deeply skeptical that any doctors..

Called this morning to confirm my appointment with the nurse. Initially given a time slot, but upon hanging up, I doubted the accuracy. When I rang back, another staff member provided a totally..

Wadhurst medical practice has significantly deteriorated in recent times. Getting an appointment with a general practitioner is now extremely challenging.. the situation has become entirely..

Scheduling a consultation is an unnecessarily complicated process.

Deteriorating service! Attempted to schedule a blood test via text. Successfully booked, then abruptly cancelled en route. No explanation provided for the test's purpose. Upon arrival, discovered it..

Scheduling a doctor's visit here is nearly impossible unless you're lightning-fast at dialing precisely at 8:30 AM, and even then, success isn't assured. Their communication is frustratingly poor...

VIA TELEPHONE I endured a staggering 31 minutes and 49 seconds in a phone queue. The advanced nursing practitioner assured me a crucial letter would be prepared for collection within 4 days of my..

Called the clinic today and found myself 28th in the queue. The wait for a phone consultation with my regular physician is now stretching to 6 weeks. Parking is incredibly scarce, and the facility..

During my recent recuperation in Wadhurst after a medical procedure, I was directed to the Belmont Surgery. I wish to express my sincere appreciation to the medical professionals and administrative..

Exceptional care every single time. The front desk staff are incredibly efficient and ensure communication is swift. The physicians have genuinely been lifesavers for me on multiple occasions! I..

The front desk personnel are top-notch, and scheduling an appointment is always smooth. Every physician and team member has been incredibly supportive and accommodating.

I successfully scheduled a preliminary consultation with an experienced nurse to discuss hormone replacement therapy. The appointment allowed me ample opportunity to express my emotions without..

Administrative ineptitude reaches new heights, with bureaucratic red tape and convoluted procedures completely paralyzing their operational effectiveness. The staff should immediately communicate..