West Coker Surgery

So inept. Reception unorganised. Can’t book. Never communicate fully. It needs shutting down

I'm truly puzzled by the negative feedback posted here. It seems people are far more eager to share complaints when things don't meet their expectations, unlike my experience with Dr Smith and his..

I'm deeply disappointed and feel mistreated by this medical practice. The reception staff and Dr. Smith, who I believe is a competent physician, demonstrated an incredibly off-putting demeanor. The..

I visited this clinic twice with my daughter when she was sick, and the doctor greeted me with an exasperated "oh, you again." Despite her being unwell, the physician diagnosed her with asthma and..

Since the pandemic, I feel this practice has declined in quality. I'm frustrated that face-to-face appointments with doctors seem difficult to access. I've been receiving text message consultations,..

I reached out seeking guidance regarding a critical eye problem, detailing how I experienced temporary blindness, and was simply instructed to schedule an optician consultation. When I finally met..

Terrible service, impossible to schedule a consultation. They promise to reach out, but never follow through—just sending vague text messages. I've been completely unable to get a doctor's..

The front desk staff features an incredibly unpleasant female employee whose demeanor is shockingly unprofessional and off-putting. Her attitude is aggressive and condescending, making the check-in..

Quick and dependable service that gets the job done right

I have absolutely no complaints about this medical practice. Every staff member, from the front desk to the doctors, has been incredibly supportive and compassionate. My grandfather's medical needs..

Despite the challenges facing NHS general practitioners, Dr. Lindsay Smith has demonstrated exceptional care and attentiveness in tracking my persistent medical issue. The entire practice staff..

Absolutely the most exasperating organization. I sympathize with the nursing staff who understand the ethical course of action but risk their employment by speaking up. This Lindsay individual..

I'm thoroughly dissatisfied with this surgical procedure! Particularly with Dr. Smith's conduct, who was completely unhelpful during my time of need. I was forced to obtain my medication through an..

This medical practice treats patients with indifference, leaving me completely distrustful of their care and approach.

I want to express my sincere gratitude to the incredibly compassionate nurses and front desk staff, who have consistently demonstrated kindness and provided excellent assistance. I also extend my..

Unable to get an appointment when I need one. Text messages don't cut it when I really needed help for a serious issue. The nurses are great and couldn't be more helpful.

Absolutely zero stars would be my rating if possible. The surgical procedure was a complete disaster.

Securing a direct conversation with a physician has become an arduous task, constantly blocked by administrative staff. The process of addressing a health concern now seems more complicated than..

I registered with this surgery in 2024 after relocating to the area, and it has been the most disappointing practice I have attended. When my son was unwell and experiencing significant symptoms, I..

The surgical experience was appalling, primarily due to the incredibly discourteous staff at the front desk. It's truly unfortunate because the medical professionals are genuinely kind and..