AR

A R. 3 years ago • From Google

Rating

Bad

Awful receptionists ruin this medical practice

The administrative staff and practice manager provide absolutely terrible service. They come across as conceited, discourteous, and completely unaccommodating. Despite healthcare being their primary responsibility, they display zero compassion towards patients. I've experienced ongoing issues with this medical practice. While the doctors themselves are friendly and competent, the reception team is incredibly problematic. Securing a telephone consultation is an arduous process, and getting an in-person appointment seems almost impossible. The two-week wait for a simple telephone consultation is completely unacceptable. I cannot emphasize enough how strongly I advise against choosing this surgery for medical care.

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