PB

Pilar B. 4 years ago • From Google

Rating

Bad

Awful Receptionists Ruined My Healthcare Experience

Avoid falling ill. When you're in good health and don't require medical attention, they seem like an ideal practice. As previous reviewers have noted, the front desk staff are incredibly dismissive, disrespectful, and patronizing. Getting through on the telephone is a nightmare, and if you do manage to connect, they'll aggressively demand you hang up and wait for a callback. It might sound cliché, but I'd award zero stars if the rating system allowed it. This experience has truly made me grateful for my former general practitioner.

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