A

Anonymouse 10 months ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Bad
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Poor

Awful service, possibly the worst GP I’ve ever seen

I’ve been living in this area for just 7months now, and haven’t had a particularly pleasant or helpful introduction to its GP facilities… I’ve used this GP’s a couple of times, the nurse and reception are very attentive and couldn’t really fault them. As we all know getting a GP appointment in like gold dust these days, but due to health issues I was pushed through by 111 due to concerns My hopes weren’t high as talking to a lot of GP’s about mental health issues and it’s related medication can be a daunting prospect, ‘bedside manners’ & general knowledge in this field can leave alot to be desired But I have to say I had the unfortunate situation of seeing a Dr Caitriona Kennedy, I believe she seems to be the head of the practice. Abrasive, arrogant, rude and COMPLETLY oblivious to my information that was in front of her on the screen. Kindness, understanding and compassion was totally absent here. Compared to other GP’s I’ve seen, I don’t think I’ve ever left feeling WORSE than when I went in, and I’d seriously advise anyone with mental health issues to ask for a different GP at this practice I understand the NHS is struggling, and I understand certain GP’s may be stretched, but this kind of service was on another level of awful I will be taking it further through the proper channels

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