Whyburn Medical Practice
Anonymouse 10 months ago
Bad
Appointment
BadReception
BadCleanliness
BadCare
BadRespect
BadSeen On Time
PoorAwful service, possibly the worst GP I’ve ever seen
I’ve been living in this area for just 7months now, and haven’t had a particularly pleasant or helpful introduction to its GP facilities… I’ve used this GP’s a couple of times, the nurse and reception are very attentive and couldn’t really fault them. As we all know getting a GP appointment in like gold dust these days, but due to health issues I was pushed through by 111 due to concerns My hopes weren’t high as talking to a lot of GP’s about mental health issues and it’s related medication can be a daunting prospect, ‘bedside manners’ & general knowledge in this field can leave alot to be desired But I have to say I had the unfortunate situation of seeing a Dr Caitriona Kennedy, I believe she seems to be the head of the practice. Abrasive, arrogant, rude and COMPLETLY oblivious to my information that was in front of her on the screen. Kindness, understanding and compassion was totally absent here. Compared to other GP’s I’ve seen, I don’t think I’ve ever left feeling WORSE than when I went in, and I’d seriously advise anyone with mental health issues to ask for a different GP at this practice I understand the NHS is struggling, and I understand certain GP’s may be stretched, but this kind of service was on another level of awful I will be taking it further through the proper channels
I had a pleasant experience with the receptionist during my visit. Their courteous demeanor and willingness to assist were noteworthy. The receptionist's professionalism shone through as they..
Whyburn Medical Practice
Tim N.
Securing a slot at this establishment is an exercise in futility. Upon dialing, you're presented with the illusion of choice - an appointment line. After enduring an interminable wait, you're..
Whyburn Medical Practice
Lucas L.
Securing an appointment at this establishment proves to be a formidable task, yet it would be unjust to place the entire blame on their shoulders, considering the widespread challenges plaguing the..
Whyburn Medical Practice
Marta M.
The reception team at this medical practice is truly delightful, offering a warm and welcoming atmosphere. Their impeccable organization shines through in every aspect of their service. I'm..
Whyburn Medical Practice
Joe T.
This medical facility operates at a subpar level, falling short of even the most basic standards. Securing a consultation with a physician here is an exercise in futility, akin to stumbling upon a..
Whyburn Medical Practice
Maaz K.
For the past seven days, I've been attempting to secure an appointment, but their lines are perpetually engaged, leaving my calls unanswered. The frustration is mounting. Over half a decade, I've..
Whyburn Medical Practice
Anonymouse
I’ve been living in this area for just 7months now, and haven’t had a particularly pleasant or helpful introduction to its GP facilities… I’ve used this GP’s a couple of times, the nurse and..
Whyburn Medical Practice
Shelley T.
I regret to say that my experience with this medical practice has been less than satisfactory. Upon contacting them post-hospitalization to obtain a prescription for my dwindling medication, the..
Whyburn Medical Practice
Lauren X.
Discovering my pregnancy through Clearblue's test was thrilling, but the aftermath left me disheartened. The instructions urged immediate contact with my GP, so I diligently attempted to reach..
Whyburn Medical Practice
john g.