DA

Danielle A. 4 years ago • From Google

Rating

Bad

Awful wait while partner suffered in pain

Utterly appalling healthcare experience My partner has been suffering immensely for weeks, repeatedly attempting to secure a GP appointment. Scheduling has been chaotic, with appointments arbitrarily modified or outright cancelled without valid explanation. Driven by unbearable pain, my partner was compelled to contact 111, who explicitly stated she required immediate GP consultation and that all relevant information would be documented in System One. Despite this, the GP still insisted on delaying her appointment until May 19th!!! Demonstrably indifferent to patient welfare, the reception staff exhibit rudeness, and the doctors fundamentally lack the compassionate professionalism essential in healthcare. Ultimately, we transferred to a different practice, where she was promptly sent to A&E for x-rays, received immediate medication, and was also referred to physiotherapy. I cannot emphasize enough how strongly I advise against this medical practice. The standard of care is abysmal.

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